#129: How AI Phone Agents Can Improve the Guest Experience & Reduce Costs | with Ryan Daniel
The Modern Hotelier · David Millili & Steve Carran
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Show Notes
In this episode, hosts David and Steve, welcome Ryan Daniel, the founder of EHVA. They explore the capabilities of EHVA, an AI platform designed to handle customer service inquiries, make reservations, and conduct interviews with a natural human-like interaction.
Ryan shares his entrepreneurial journey from growing up in West L.A. and starting his first internet company to working in restaurant design with his father and eventually creating EHVA. Listeners also experience a live conversation with EHVA, demonstrating its realistic and efficient response in handling typical guest service interactions.
Ryan discusses the importance of realistic AI voices and the future of AI in the hospitality industry, emphasizing that AI will serve as an augmentation rather than a replacement for human staff.
Key Topics for This Episode:
- The Evolution of Conversational AI in Hospitality
- How EHVA helps mitigate labor shortages and growing payroll costs
- What is the step-by-step process for integrating EHVA into hotel operations
Watch the FULL EPISODE and see how EHVA.AI handles real guest service interactions on YouTube: https://youtu.be/AMbtIUsv_GY
This episode is sponsored by EHVA.AI
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media
Links:
EHVA.AI: https://ehva.ai/
Ryan on Linkedin: https://www.linkedin.com/in/ryan-daniel-630933307/?originalSubdomain=pr
For full show notes head to: https://themodernhotelier.com/episode/129
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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...