Season 1 · Episode 3
The Lock In Podcast: The joy of customers, Trip Advisor and online reviews
Opertors Heath and James share their frustrations with customers and how they handle online reviews
November 4, 202057m 35s
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Show Notes
In this week's episode of The MA's Lock In podcast, Ed Bedington, James Cuthbertson and Heath Ball talk about customer service, bad behaviour and their mutual love of online reviews, including the dreaded Trip Advisor. Tune in to the latest episode of the Lock In to hear their thoughts.