Season 1 · Episode 106
5-Star Lawyer: How to get Good Reviews from your Clients
Most lawyers have a love-hate relationship with online reviews. How can they get more good reviews than bad? In this episode of Legal Toolkit, host Jared Correia talks to Sarah Smerage about how lawyers can better collect and promote customer reviews....
February 5, 201936m 46s
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Show Notes
In this episode, host Jared Correia talks to Sarah Smerage about how lawyers can better collect and promote customer reviews. They discuss how lawyers must go beyond just providing excellent legal services and focus on providing an excellent customer service experience. They also talk about how to best handle negative reviews and what a company like ARAG can do to help lawyers in the review collection process.