#126 Client Interactions in Vet Med- The Common Ground Most Of Us Miss
The Joyful DVM Podcast: Empowering Veterinary Professionals · Dr. Cari Wise, Veterinarian, Certified Life Coach, Human Design Specialist
Audio is streamed directly from the publisher (buzzsprout.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
In Veterinary Medicine, our client interactions often end up in "us against them"... especially when the interaction is emotionally charged or perceived as negative or aggressive.
Given the state of our world these days, it's not surprising.
We are seeing this type of fear-based division everywhere.
In our heightened states of emotional reaction, the consequences are often not intended.
Negative interactions can escalate quickly, often ending with everyone feeling victimized.
Where does the veterinary patient fit into this?
When are egos take over, the veterinary patient never wins.
As veterinary professionals, we also totally miss what we have in common with the client.
It is this common ground that builds the foundation of veterinary medicine.
It's why we do what we do.
Turns out, we actually want the exact same things...
Veterinary Professionals & Pet Owners both:
...want to help the pet.
...want the pet to get better.
...don't want the pet to be scared or in pain.
...want treatment to be affordable.
...want to be a respected parter in the pet's care.
When the ego gets involved, it is fear rather than concern and compassion, that drives the human interaction.
Thankfully we get to choose which version of ourselves shows up in the moment.
In this episode I share how the common ground is the path forward for veterinary professionals, pet owners, and most importantly, the animals.
Music Credit: Music by Lesfm from Pixabay