
311 : Customer Service Fail: A Story of What Not to do to Your Customers
The Infinitely More Podcast with Heather Heuman · Heather Heuman
July 11, 202318m 57s
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Show Notes
Is customer service hurting or helping your business?
In today's episode, I'm sharing with you a personal story of something that happened to me just the other day in what I'm dubbing, 'The Japanese Steakhouse Fail'.
Tune in to this episode to hear the story but ultimately what I want you to be asking yourself is, 'What am I doing as a company to ensure customers are having a positive experience?