175 | Resilience & Servant Leadership Builds Trust – Tim Hanley

This week's interview is with Tim Hanley, a Milwaukee native & Titan 100 HOF whose career reads like a Hollywood script—until it didn’t. From rising to partner at Arthur Andersen to navigating the collapse of the firm during the Enron scandal, Tim faced a leadership crucible that tested everything he believed about trust, transparency, and tenacity. But that wasn’t the end. Years later, after retiring from Deloitte, Tim stepped into another storm—this time as interim dean at Marquette University just as COVID shut down the world. What he thought would be a one-year commitment turned into a 4½-year mission to guide a business school through unprecedented uncertainty. 💡 This episode is a masterclass in resilience. Tim shares: How servant leadership and overcommunication built trust in crisis Why perspective—shaped by personal loss—reframes professional adversity What routines helped him stay mentally tough while leading others How to balance empathy with performance when the stakes are high Why investing in people is the legacy that outlasts any title