Episode 294
Increasing Key Relationship Value by Mastering the Power of Gratitude
The Home Service Expert Podcast
March 3, 202347m 12s
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Show Notes
John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.
In this episode, we talked about company culture, human resource management, franchising, relationship building…