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Why are we so bad at queuing?

Why are we so bad at queuing?

The Hard Shoulder · Newstalk

July 8, 20255m 45s

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Show Notes

Research shows that Gen Z are four times more likely than previous generations to skip queues.

So, why do people behave this way, and what has caused the increase in impatience with queues?

Brendan Kelly, Professor of Psychiatry at Trinity College Dublin, joins Kieran to discuss.