HIGHLIGHTS • Why a Price Increase Can Make Your Clients Happier w/ Hunter Donia
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Show Notes
These are clips highlighting some of the topics discussed in the full episode! Check it out if you want a bite-sized version of the full episode.
We're back with @hairbyhunty - Sooo much great marketing advice and info that we needed a 2nd episode! We continue this week with the sometimes thorny topics of price increases, process & policy changes, and managing client information.
This Week's Topics:
• How to handle price increases
• Making structural changes to your biz easier for your client
• Customer relationship management
• Making policies part of the customer experience
• Most difficult convo with client
• What he would change about the industry
• His Hair Horror Story
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