Ep. 233 • The Tough Stuff: Refunds, Cancellations, & Letting Clients Go w/ @cassandraplatinum
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Show Notes
Colorist, Coach, Consultant.... @cassandraplatinum also recently completed a build out of her own salon and beauty boutique @emeraldroombeauty! She describes the different types of mindset therapies she became certified in and how they can help a stylist become more successful. We also dig into the tough stuff: refunds, cancellations, & letting clients go.
This Week's Topics:
• Her training as business & mindset coach
• Timeline therapy and how it can help reverse negative emotions
• hypnotherapy and how it can assist in your goals
• When to give a refund and how to avoid them
• When to fire a client
• Cancellation policies
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