Ep 141: Chick-fil-A's Cliff Robinson on Valuing People and Offering Excellent Products and Services
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Show Notes
Recently, GLN CEO & President David Ashcraft sat down with Cliff Robinson, Executive VP and "Chief People Person" at Chick-fil-A. If you've ever wondered what it's like to sit in a room with an experienced, high-level leader and listen to them share practical experience and wisdom, this is a great episode to dive into! Cliff discusses how the Chick-fil-A is able to place such a high value on people while simultaneously maintaining a high standard of product and customer service. Cliff also shares about the role of innovation at Chick-fil-A, and some techniques he personally leverages to maintain his effectiveness as he leads.