Season 4 · Episode 93
The Era of Continuous Connection with Christian Terwiesch
The Gartner Talent Angle · Gartner
October 11, 201932m 23s
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Show Notes
New technologies are fundamentally changing how firms connect with their customers than ever before. Listen to Christian Terwiesch, co-author of Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage, share four pathways to designing a connected strategy that builds continuous relationships with customers, clients and employees.