SPOTLIGHT: Elevating Upstream Thinking with Dan Heath
The Gartner Talent Angle · Gartner
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Show Notes
*This episode is an excerpt taken from our 2020 interview. The power of preventative thinking is one that is underutilized by organizations and individuals alike; a shortcoming which perpetuates reactive, rather than proactive, solutions. This according to Dan Heath, author of Upstream: The Quest to Solve Problems Before They Happen. In his book, Heath makes the case for an upstream mindset — arguing that this approach can effectively surface solutions to seemingly intractable problems by highlighting early warning indicators.