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Emotionally Intelligent Negotiating: Chris Voss
Season 2 · Episode 33

Emotionally Intelligent Negotiating: Chris Voss

The Gartner Talent Angle · Gartner

March 21, 20171h 4m

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Show Notes

What anyone desires most is to be understood and respected. Chris Voss shares techniques that work in the boardroom every bit as well as across the high stakes world of hostage negotiations. Kidnappers, however ill-intentioned, are prone to the same human reasoning as the rest of us.