Cultivating a Complaint Free Workplace with Will Bowen
The Gartner Talent Angle · Gartner
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Show Notes
Are there professional ways to dealing with complainers in the workplace?
Complaining is like bad breath - you notice it when it comes out of someone else's mouth, but not when it comes out of your own. Needless to say it happens all the time. Will Bowen, author of A Complaint Free World, shares five ways to identify chronic complaining when it slips out and how to silence those complaints with easy-to-remember solutions in this episode of the Talent Angle.
For a deeper look into combatting complaints, check out Will Bowen's newly published E-book titled G.R.I.P.E. - How to Identify and Stop Complaints, available for free at https://www.dropbox.com/s/dbwvc5kwy5z4yme/GRIPE%20-%20How%20to%20Identify%20and%20Stop%20Complaints%20MASTER.pdf?dl=0