
Episode 51
Customer Service in 2021: What you need to know
Is your customer service organization finally getting the attention it deserves after a year like 2020? Tom Sweeny, CEO and Founder at ServiceXRG, and Esteban Kolsky, Chief Evangelist at SAP Customer Experience, join to discuss how customer service is changing for the better this year and beyond.
The Future of Commerce Podcast
March 30, 202136m 15s
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