1128. #TFCP - Is Logistics Technology At A Crossroads?!
The Freight Coach Podcast · Chris Jolly
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Show Notes
Want to hear more in-depth analysis about AI's growing role and its implications in the logistics industry? Tune in with our guest, Eric Johnson!
Eric explains the effects of AI on customer service and communication, its costs and necessity for businesses, its future trajectory and transformative impact across various sectors, and human impact in the evolving job market!
About Eric Johnson
Eric Johnson is the Journal of Commerce's Senior Editor, Technology, where he leads coverage and analysis of technology's impact on global logistics and trade. Johnson regularly reports on how shippers, carriers across all modes, and logistics companies use software, as well as new concepts impacting core freight transportation processes like procurement, execution, visibility, and payment. Johnson is a regular presenter and moderator at industry events and webinars. Prior to joining the Journal of Commerce in May 2018, Johnson spent 13 years with American Shipper in a variety of roles, most recently covering logistics technology and leading the production of a series of benchmark studies on the logistics industry. Johnson has a bachelor's in journalism from the University of Wisconsin and a master's in international business from the University of Leeds, UK. He has lived and worked in Southern California, the UK, and India, and now resides in the Washington, DC, area.
Connect with Eric
- LinkedIn: https://www.linkedin.com/in/ejohnson3242/
- X (Twitter): https://x.com/LogTechEric
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