Doug Heye: "Crisis!"
Doug Heye, former communications head for the RNC…
The Fly · Georgetown's Institute of Politics and Public Service
April 16, 20171h 2m
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Show Notes
Doug Heye, former communications head for the RNC and Majority Leader Eric Cantor, shares some of his craziest stories about communicating in crisis mode. In the wake of United and Pepsi PR disasters, we discuss what makes crisis communications different than day-to-day communications in terms of strategy, tactics, and results.