
EP | 728 - How to Turn "Problem Clients" Into "Easy Clients"
The Fitness Business Podcast with Erin Dimond and Jordan Dugger · Erin Dimond and Jordan Dugger
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Show Notes
I was listening to an IFCA coaching situation recently where a coach had a client who kept trying to quit.
Not once… twice.
And on the surface, it's easy to label that client as:
Difficult, Non-compliant, Unmotivated, and most would label them a "problem client."
And don't get me wrong. Those clients exist.
But here's the question I always ask:
"Is this actually a client problem… or a leadership problem?"
We'll walk through the answer to this question in today's episode.
Time Stamps:
(0:45) Helpful Leader Frameworks
(3:44) The Report Card Framework
(7:15) Leading Your Clients To The Truth
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