631. One Simple Question That Gets 80% of Clients to Extend Their Contracts
The Fitness Business Podcast with Erin Dimond and Jordan Dugger · Erin Dimond and Jordan Dugger
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Show Notes
If you want to stop constantly stressing about where your next client is going to come from, listen up! I am going to share how important client retention is to your coaching business, explain the math, and give you a powerful 3 tier system to know exactly how every single one of your clients are doing on a daily and weekly basis that will forever end you getting ghosted or providing a refund.
Time Stamps:
(0:18) The Power of Client Retention
(1:15) We Are In The Relationship and Community Business
(1:38) The Math
(3:10) Keeping Clients Through This Three Tier System
(4:38) Exit Interviews
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