495. How to Deal With Clients Failing In Your Program + Behind The Scenes - Our Biggest F*ck Ups Revealed
The Fitness Business Podcast with Erin Dimond and Jordan Dugger · Erin Dimond and Jordan Dugger
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Show Notes
Statistically, student or client failure is unfortunately inevitable the bigger you grow but there are things both from a mindset perspective and an operational perspective to minimize its effect on your business. I want to cover some of our biggest mistakes, why you should track everything for refund disputes, be aware of your emotional composure during these times, and more!
Time Stamps:
(0:42) What To Do When Clients Don't Have Success
(2:20) Our Self-Paced Course
(5:30) Advice from Alex Hormozi
(7:48) Track Everything
(9:30) Your Emotional Composure
(11:55) Referral Rate and Collection Rate
(14:13) Compare Mentorship vs College
(16:05) Giving Yourself Praise
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