#140: Gary Kelly—How Southwest Airlines Cultivates Amazing Company Culture
Is it possible to keep your company’s culture intact and offer unbelievable customer service—even when your business is growing fast? Gary Kelly, CEO of Southwest Airlines, believes you can. Even though Southwest employs 50,000 and serve 118 million p
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Show Notes
Is it possible to keep your company’s culture intact and offer unbelievable customer service—even when your business is growing fast? Gary Kelly, CEO of Southwest Airlines, believes you can. Even though Southwest employs 50,000 and serve 118 million passengers per year, he and his team prove it every day! The CEO joins us to talk about his company, its culture, why people matter most, hiring, and the legacy of leadership. Also on tap is Dave’s CMO, Jen Sievertsen. Jen stops by to discuss how you can grow your business by creating trusted content. Fasten your seatbelts. This is going to be a super special episode.
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