The Yeses Have Butts: How to Find the Yes in Every Healthcare Conversation
Scott doesn't take no for an answer — and he doesn't think you should either. In this episode, he unpacks real stories from the field that reveal how getting to "yes" in healthcare is less about policy and more about listening, staffing smart, and having the courage to solve the problem in front of you.
The Disrupted Podcast · Scott Middleton, Jamie Preston
Audio is streamed directly from the publisher (cdn.simplecast.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
What does it actually take to say yes in healthcare when the system is wired to say no?
In this episode of The Disrupted Podcast, Scott takes you straight into the field — from a brand-new administrator in Marietta, Georgia who's already revolutionizing her building eight days in, to a 190-patient facility in Charleston where the real conversation isn't about hospice referrals, it's about whether you have the staff to back it up.
Scott gets honest about the moments where healthcare organizations talk a big game but fold when it matters — refusing acute visits to non-panel patients, locking providers into rigid workflows, and hiring bodies instead of talent. He challenges all of it. And he does it with the kind of clarity that only comes from someone who's actually in the buildings, at the dinner tables, and on the phone doing the hard work every day.
From a nurse who deserves a Tesla to a wristband that could change emergency response forever, this episode is packed with real stories, bold ideas, and a simple but radical belief: that getting to the yes isn't just good business — it's the whole point of healthcare.
If you're a provider, administrator, nurse, or healthcare leader who's tired of the way things have always been done, this one's for you.