The Facility Model Explained: Staffing, Hospice, and the Power of Proactive Care
Healthcare doesn’t fail because the model is broken—it fails because people stop following it. In this episode, Scott Middleton walks through the Facility Model in action, showing how the right staffing, proactive visits, and aligned incentives can transform patient outcomes and finally make healthcare work the way it was meant to.
The Disrupted Podcast · Scott Middleton, Jamie Preston
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Show Notes
In this episode of The Disrupted Podcast, Jamie and Scott break down what’s really happening inside healthcare facilities—and why the problem isn’t complexity, but misalignment. Through a real-world walkthrough of one provider’s experience, Scott unpacks the Facility Model, explaining how proper staffing, proactive care, and smarter use of hospice, telehealth, and community health workers can radically improve outcomes for patients, providers, and facilities alike. This conversation pulls back the curtain on how healthcare systems unintentionally block good care—and how simple, human-centered adjustments can change everything.