Meet the Dream Team That’s Disrupting Healthcare
In this in-depth episode of the Disrupted Podcast, Scott breaks down the intentional design behind every patient-facing role at Your Health. From community health workers and directors of case management to pharmacists, social workers, and providers, Scott reveals how each position is structured for maximum impact — better health outcomes, lower costs, and a sustainable model that rewards performance. This episode isn’t just about job descriptions; it’s about how to align incentives, track metrics, and create a culture where everyone knows their purpose and the value they bring to patients and the healthcare system.
The Disrupted Podcast · Jamie Preston, Scott Middleton
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Show Notes
Episode Notes
- Why each patient-facing role at Your Health was created and the specific problems they solve
- How Medicare’s new Community Health Worker reimbursement is shaping care delivery
- The bonus structures that align staff incentives with patient outcomes
- Real-world examples of how metrics reveal opportunity — and lost income — for staff
- The difference between “helping” and staying focused on core role responsibilities
- How community health workers improve care by tackling social determinants of health
- The daily expectations and earning potential for nurses, pharmacists, social workers, and providers
- Why facilitated visits dramatically increase provider efficiency and patient touchpoints
- How sharing the wealth in healthcare creates stronger teams and better care
- The direct connection between role clarity, accountability, and reduced costs for Medicare