Find A Way To A Yes
Stop hunting for reasons you can’t—and start building the path to yes. Jamie and Scott unpack real hospice and care-management myths, the power of clearer language, and how smarter systems can quickly increase visits and improve patient outcomes.
The Disrupted Podcast · Scott Middleton, Jamie Preston
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Show Notes
In this episode, Jamie and Scott discuss a simple leadership posture that changes outcomes: default to “yes” when it protects patients—then solve the obstacles. Scott shares real examples from winter-storm outreach, hospice and palliative care misconceptions, and operational “rules” that block care (often driven by language, software, or habit—not true limitations). They dig into how patient-centered thinking, clearer communication (ditch the acronyms), and smarter systems—like a new mapping tool—can drive more visits, better coordination, and better results.