849: Handling Angry Patients Part 1
The Dentalpreneur Podcast w/ Dr. Mark Costes · Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader
February 28, 202034m 53s
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Show Notes
The way bad experiences are handled is what separates elite businesses from the rest of the field. As dentists, it's easy to fall back on our clinical expertise when a patient has a bad experience in our chair....Continue Reading...