2418: Solving Dentistry's Biggest Headache with On-Demand Service
The Dentalpreneur Podcast w/ Dr. Mark Costes · Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader
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Show Notes
On today's episode, Dr. Mark Costes welcomes Eric Payne, founder and CEO of Tekagogo, a groundbreaking platform that's redefining how dental practices access equipment service. With 21 years at Henry Schein and deep roots in the dental industry, Eric saw firsthand the challenges of service delays, limited tech availability, and logistical headaches. That led to the creation of Tekagogo—an on-demand, Uber-style solution connecting dental offices directly with service technicians, cutting out unnecessary wait times and inefficiencies.
The two dive into the evolving dental landscape, the growing shortage in skilled trades, and how practices can embrace technology to operate more efficiently. From controlling overhead to empowering reps to do more than take orders, this conversation is a powerful look at where dentistry is headed—and what's needed to keep up.
Be sure to check out the full episode from the Dentalpreneur Podcast!
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