Season 25, Guest 294: Guest: Adam Fedale: The Customer Service Experience
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Show Notes
“Courage is not simply one of the virtues, but the form of every virtue at the testing point.” - C.S. Lewis
CEO of G. Fedale Roofing and Siding Adam Fedale is our guest on the show today to give our listeners a little insight into his story and the success of his family's business. Adam talks with Jay about how he went from a big corporate sales job to working his way up the ladder in his family's company, how honesty and integrity are the linchpins of the company's success, and how being in touch with what's going on day-to-day with all of the team members and being sensitive to their issues makes for a much more harmonious working environment. Remember to go with your gut, trust your team, and always try to have balance. That's the Adam Fedale way and it seems to be working out pretty well for him.