Leadership in Aviation: Insights from Galaxy FBO's Jamie Santiago Muñoz

<p>In this episode of the Cross-Check, the Business Aviation Squawk Sheet, hosts Ian Lump and co-host Rob Hoffman welcome Jamie Santiago Muñoz, General Manager of Galaxy FBO in Addison, Texas. She shares her journey in the industry, focusing on mentorship, leadership, and innovation at FBOs.</p><p>Jamie highlights the importance of building a strong team and exceptional customer service. Jamie also discusses her role in the NBAA Young Professionals Council and introduces her new consulting venture, Holding Pattern Co., aimed at empowering young professionals in aviation.</p><p>Also in the news, Zero Avia power plant certification and the future of hydrogen fuel cells and infrastructure in aviation.</p><p><br></p><p><br></p><p>00:00 Introduction and Host Welcome</p><p>00:29 Aviation Headlines and Hydrogen Fuel Cells</p><p>01:46 Challenges and Infrastructure in Aviation</p><p>06:15 Interview with Jamie: Career Journey and Insights</p><p>08:29 Leadership and Mentorship in Aviation</p><p>15:45 Technology and Innovation in FBO Services</p><p>19:35 NBAA Young Professionals Council</p><p>25:21 Entrepreneurial Ventures and Final Thoughts</p><p>29:15 Closing Remarks and Future Episodes</p>

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