Episode 139
Episode 139: Making Healthcare Synchronized, Personalized and Radically Convenient with Patty Hayward, Talkdesk
The Collective Voice of Health IT, A WEDI Podcast
February 2, 202431m 31s
Audio is streamed directly from the publisher (mcdn.podbean.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Matthew chats with Patty Hayward, General Manager of Healthcare and Life Sciences at Talkdesk. The two discuss healthcare's current problem areas, how patient empowerment can help turn the tide and how AI can address call center challenges.