07.16.24 Customer No-Service - A New Low / Preventing Tax ID Theft
Customer No-Service - A New Low / Preventing Tax ID Theft
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Show Notes
Today - Clark discusses what’s behind the collapse in customer service over the past 2 years and how savvy companies can distinguish themselves. Also, Tax ID theft remains a growing problem that can impact people for years. Know the two important steps tax filers can take now to protect their identity.
- Customer No-Service: Segment 1
- Ask Clark: Segment 2
- Tax ID Theft: Segment 3
- Ask Clark: Segment 4
Mentioned on the show:
- Customer Experience Gets Worse. Again.
- Complaints are different when customers think a company cares — The Conversation
- Chase Sapphire Preferred® Card Review: What You Should Know About the Travel Card
- BBB-File a Complaint
- NYTimes: First a Victim of Tax Return Identity Theft, Then a 2-Year Wait for a Refund
- NYTimes: Rampant Identity Theft Is Taxing the I.R.S.
- How To Deal With Tax Return Identity Theft
- Why You Do Not Want To Get a Big Tax Refund Check
- Reduce your withholding to beat tax refund ID thieves
- Why automatic savings works: How to do it & the best ways to save
- Get An Identity Protection PIN | Internal Revenue Service
- Rolling PWN Attack / How to protect your keyless car from theft
- Scam Alert: How To Protect Yourself From Voice Cloning
Thank you for listening today, Clarkies! If you want to be part of our “Clarkie” segment, call 404-981-2071 to leave a comment or story. We may play it during a future episode!
Clark.com resources
- Episode transcripts
- Community.Clark.com
- Clark.com daily money newsletter
- Consumer Action Center Free Helpline: 636-492-5275
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