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If Amazon Ran Your Church: What Would Change in 12 Months?

If Amazon Ran Your Church: What Would Change in 12 Months?

The Church Answers Podcast

January 14, 202625m 29s

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Show Notes

What if a first-time guest experienced your church the way a customer experiences Amazon? No confusion. No friction. No wasted steps. Just clarity, care, and consistency.

This episode is not about turning the church into a corporation. It’s about learning from an organization that obsesses over people, removes barriers relentlessly, and improves every system on purpose.

Today, Thom and Jess ask a simple but uncomfortable question: If Amazon ran your church for one year, what would actually change?

    1. Every Guest Path Would Be Mapped and Measured.
    2. Friction Would Be Treated as the Enemy of Mission.
    3. Feedback Would Be Immediate, Normalized, and Valued.
    4. Leaders Would Be Accountable for the Entire Experience, Not Just Their Silo.

Resources:

Episode Sponsor:

Wesley Biblical Seminary

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