S2 E5: How to Apologize in the Workplace // Dr. Jennifer Thomas
The Called to Flourish Podcast · Best Christian Workplaces
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
As a leader, what's the best way to handle a mistake you or your team has made? As an individual, how do you reconcile damaged relationships that result from a mistake? Today, we will look at what makes a meaningful, effective apology when – as the book title says – "sorry isn't enough."
Joining us is Dr. Jennifer Thomas, who along with New York Times best-selling author Gary Chapman, has co-authored the book, When Sorry Isn't Enough: Making Things Right with Those You Love.
Find the full show notes at http://blog.bcwinstitute.org/s2-e5-dr-jennifer-thomas.