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Show Notes
David Ng, Managing Director Malaysia & Brunei, DHL Express. He discusses:
-- the impressive QoQ growth registered by DHL Express
-- where most of its international shipments coming from, and where are they bound for
-- if the slowdown in China, prolonged turmoil in Europe and the slow pickup of the US economy has given them cause for concern
-- if there any routes you don't serve
-- how shipments throughout the country are directed through the four main gateways: KLIA and the Subang, Penang and Kuching airports
-- the addition of the new North Asia hub in Pudong, Shanghai to other hubs in Southeast Asia: Hong Kong, Singapore and Bangkok
-- why DHL is focusing on international deliveries in China, as opposed to tapping into the booming domestic express delievery market
-- why Malaysia didn't make the cut as a hub for DHL Express
-- his expectations on the impact from the ETP projects
-- targeting SMEs
-- reinvesting in the company: Last year, DHL Express invested over RM8mil in new vehicles and IT systems, if this is to continue this year
-- key challenges he faces in the Malaysian logistics industry
-- the contingency plans in place operationally, in the event of airport delays/closures, road flooding, social unrest, etc
-- if there are any issues with clearing delieveries through customs
-- nuances he has learnt working with Malaysian customs
-- impact of fuel volatility on business
-- potential impact of petrol subsidy rationalisation on ground transport operations
-- how DHL Express is reducing its carbon footprint
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