Helen Read & Benjamin Yong: Mother-Son Teamwork At It's Best
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Show Notes
Our Mother's Day Special on the Breakfast Grille: Helen Read, the founder and Managing Director of Ms.Read & her son, Benjamin Yong, the founder of the BIG group with its collection of restaurants and supermarkets like Plan B, T forty twoand Ben's Independent Grocer.
Helen Read of Ms.Read discusses:
-- how she started just sewing buttons to designing a clothing line for fuller-bodied women
-- the process : from design sketches to clothes on the rack
-- quality control in the commercial manufacturing of the apparel
-- how Ms.Read stays ahead of the competition
-- expansion plans & franchising opportunities
-- update on the Dude and the Duchess
-- online shopping on the Ms.Read website
-- Recently it's been highlighted that Malaysians in general have high levels of household debt -- has this impacted the retail sector?
Benjamin Yong of the BIG group discusses:
-- his new culinary adventures post E&O: how he has managed to set up 20 restaurants and supermarkets in just 18 months
-- why most of the stores are concentrated in Bangsar
-- striving for consistancy in the quality of food served at all his outlets
-- Some outlets will be more profitable than others, so how will he make the decision to axe an outlet
-- teething problems in expanding so quickly
Family Relations
-- what's the family dynamic like, coming from a family of entrepreneurs and having almost all of the family involved in the business
-- what Ben has gained from working directly with his mum
-- Helen's advice to other entrepreneurs who work with their family members
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