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Show Notes
Country President of ACE Jerneh Insurance, Stephen Crouch talks to BFM about the Malaysian general insurance scene and how ACE Jerneh intends to innovate.
Points covered include:
- Malaysian general insurance industry compared to the global market
- The acceptance level of malaysians to general insurance
- Premium pricing
- Innovative policies for Small & Medium Enterprises (SMEs)
- Preparation for future de-tariffication of the motor and fire insurance markets
- Fraudulent claims, the bugbear of insurance
- Improving the efficiency of transactions and the claims process
- Frictional costs
- Switching to online sales
- Improving the number and quality of the agency workforce
- How crime affects the insurance industry
- Entry into the life and takaful markets?
- Experience as Country Director in Malaysia compared to other Asia-Pacific countries
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