Outsourcing
From making chilli sauce to running prisons: the pros and cons of contracting out.
The Bottom Line · BBC Radio 4
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Show Notes
Outsourcing has had a bad press over the years: What with taxpayers being charged for tagging offenders who were dead, the fiasco over security at the London Olympics and the earlier trend for companies to shift operations to call centres in India. Evan Davis and guests look beyond the negative headlines to examine the pros and cons of getting an outside supplier to do some of your work. And they'll find out how outsourcing has enabled the creators of a chilli sauce to expand from the garden shed to the shelves of hundreds of stores.
Guests:
Rupert Soames, CEO, Serco Paul Blantern, CEO, Northampstonshire County Council Kuldip Singh Sehota, CEO Mr Singh's Sauce
Producer: Sally Abrahams.