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321: Unexpected Downtime: Stress as Enhancement vs. Stress as Panic

321: Unexpected Downtime: Stress as Enhancement vs. Stress as Panic

The Bootstrapped Founder

May 17, 202421m 35s

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Show Notes

It started as a normal day — but then things started going wrong. And my stress levels rose.

But I recently learned how to use that to my advantage. Here's how I wrangled with a SaaS founder's worst nightmare, what happened, and how I turned the tables.

 
This episode is sponsored by Acquire.com

The blog post: https://thebootstrappedfounder.com/unexpected-downtime-stress-as-enhancement-vs-stress-as-panic

The podcast episode: https://tbf.fm/episodes/321-unexpected-downtime-stress-as-enhancement-vs-stress-as-panic


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Topics

SaaSCrisis ManagementServer OutagesStress ManagementTroubleshootingCustomer SatisfactionSupportFounderArvid KahlResilienceGrowthUnpredictabilityHosting ServicesVisibilitySupportive CommunityTroubleshooting TechniquesStress as a ToolPanicMethodical ApproachUnexpected DowntimeSoftware StackFirefighting ModeHetznerTwitterYouTubeBooksPodcastRating and ReviewVisibility