Season 2 · Episode 155
Episode 155 — Management Matters: Subscription Billing and Price Increases
The Boardroom Buzz: Grow, Sell, or Exit
December 14, 202348m 7s
Audio is streamed directly from the publisher (dts.podtrac.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
While Uncle Paul is away, Fat Pat and BroSeth tackle subscription billing and collection exceptions. How long should companies should stick to service once a customer gets behind?
Customer communication is a tricky wicket. Who gets price hikes and how do you communicate them?
While Seth is fielding all the questions this week, let’s get his take on artificial intelligence. But this isn’t an A.I. convo you’ve heard before.
Audio Mixing and Editing by www.verbell.ltd