𧏠The Hidden Cost of Big Wins in Healthcare | Amy Hay (Part 2/4)
"If you're persistent, you can get there. If I think it's gonna be meaningful, I'm willing to do whatever it takes." In this episode of The Biotech Startups Podcast, Amy Hay, Chief Business Officer at CTMC, shares how she transformed ground-level patient care experience at MD Anderson into high-impact leadership that reshaped cancer treatment delivery. She traces her path from MD Anderson's first-ever internal administrative fellow to spearheading the institution's first proton therapy center and pioneering satellite clinicsâincluding a "flea-bitten" Bellaire, Texas facility that became a runaway success by prioritizing convenience, compassion, and continuity of care. Amy recounts the audacious multi-year journey of raising 125 million dollars by assembling an unlikely coalition of clinicians, physicists, investment bankers, and construction operators, weathering the shock of 9/11 and frozen capital markets, then pivoting to purpose-driven local investors like firefighters' and police officers' pension funds whose communities are directly impacted by cancer. Along the way, Amy reflects on the challenges of intrapreneurship inside a major academic medical center, the unexpected emotional letdown that follows a "big win," and how that restlessness ultimately pushed her toward global oncology. She shares how collaborations with Hospital Albert Einstein in SĂŁo Paulo, the American Hospital in Istanbul, and other international partners expanded her perspective beyond elite U.S. centers, sharpening her focus on access, alignment, and building care models that work across diverse health systemsânot just in Houston.
The Biotech Startups Podcast · Excedr
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Show Notes
- Standing out internally: How Amy became MD Andersonâs first internal administrative fellow by connecting frontline experience to Câsuite impact.
- Building a Proton Therapy Center: From a vision with no budget to a 125 million dollar project, and what it took operationally and emotionally to make it real.
- Pivot after 9/11: Why the team abandoned traditional Wall Street fundraising and turned to firefighter and police pension funds aligned with the mission.
- Patientâcentric satellite care: Transforming a âfleaâbittenâ Bellaire clinic into a beloved extension of MD Anderson by prioritizing convenience, continuity, and compassion.
- From Houston to global oncology: Amyâs shift from U.S. academic medicine to building international cancer networks and improving access to quality care worldwide.