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Show Notes
Maria Hamrefors was appointed chairwoman of the Swedish Booksellers Association in 2019 after a long career in the book industry. Previous positions include CEO of Akademibokhandeln, CEO of Bokus, CEO of Norstedts Publishing Group, CEO of Thomson Corp in Sweden and director of Sweet & Maxwell Group in the UK. She is the treasurer of the European and International Booksellers Federation (EIBF) and a member of the EIBF executive committee. We met at the RISE Bookselling Conference in Prague last month to talk about, among other things, how to turn around a chain bookstore, difficult cost cutting decisions, showing books face out, active curation, customer clubs, loyalty, fourth generation family businesses, discovering "best" information, trust, conspiracy theories, critical thinking, shared love of books, and the best life advice ever.