Ep 7 - How Clinical Ops Influence Quality Outcomes - Dr. FJ Campbell (Ardent)
The BetterCare Podcast · EvidenceCare
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Show Notes
On this episode of The Better Care Podcast, EvidenceCare CMO, Brian Fengler interviews FJ Campbell, CMO of Ardent Health Services.
Some of the topics covered include:
- How clinical operations influence quality outcomes
- The importance of aligning metrics and mission
- How Ardent achieved an A safety rating from Leapfrog
- The creation of Ardent's Innovation Studio
FJ Campbell Bio:
At Ardent, Dr. FJ Campbell works closely with hospital and division leadership, as well as medical staff and physician organizations to improve quality through system-wide outcomes measurement and performance improvement initiatives. He brings significant experience developing local and national quality programs across a variety of care settings.
Prior to joining Ardent, Dr. Campbell was vice president of clinical services for Community Health Systems, where he led quality improvement and value-based purchasing activities for the company’s 130 acute-care hospitals. Previously, he served as chief medical officer of CareSpot Express Healthcare, an urgent care and occupational outpatient services organization, and 657-bed TriStar Centennial Medical Center in Nashville, Tennessee.
A board-certified emergency medicine physician, Dr. Campbell holds both a medical degree from Jefferson Medical College in Philadelphia and a master’s of business administration from Temple University in Philadelphia. He completed his residency at Cooper Hospital in Camden, New Jersey.
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