Ep 26 – Mastering Hospital Change Management – Live Panel
The BetterCare Podcast · EvidenceCare
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Show Notes
EvidenceCare’s VP of Clinical Strategy, Carol Howard, leads a discussion on mastering change management and process improvement in hospitals. Panelists Candice Powers from USA Health, Jason Metcalf from CommonSpirit, and Ryan Schultz from UAB Medicine share their insights into effectively managing change in complex healthcare environments and the nuances of choosing the appropriate project management methodologies.
The conversation highlights the importance of communication, measurement, and cultural understanding in facilitating successful project implementation and ensuring changes stick.
Key Takeaways:
- Effective change management in healthcare relies on strategic communication, process monitoring, and understanding the "why" behind changes.
- Different project management methodologies such as Scrum, Waterfall, and A3 adhere to specific needs and challenges in healthcare projects.
- Involving frontline workers and other key stakeholders is essential for successful project execution and fostering a culture that embraces change.
- Benchmarking against existing data and industry standards helps identify performance gaps and informs improvement opportunities.
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