
BA Bites - Top 10 Ways BAs Can Leverage Shadow IT
The Better Business Analyst Podcast · Benjamen Walsh from The Better Business Analysis Institute (BBAI)
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Show Notes
Shadow IT: The Secret Weapon – Top 10 Ways Business Analysts Can Use It For Good
Think Shadow IT is just a security risk? Think again. In this week’s episode of The Better Business Analyst, I’m breaking down the Top 10 ways Shadow IT can actually help you become a better BA and drive smarter business change.
We’ll cover:
Spotting Shadow IT – What it is and where to find it
Understanding Why It Happens – The hidden gaps it exposes
Balancing Risk and Reward – The real dangers (and hidden upsides)
Innovation in Disguise – How unofficial tools spark new ideas
Pain Point Radar – Why Shadow IT is your best early warning system
Mapping the Underground – Surfacing and tracking shadow tools safely
Building Trust – Turning “gotchas” into open conversations
From Hack to Prototype – Turning grassroots solutions into real value
Triaging What to Keep, Kill, or Scale – Practical decision-making tips
Citizen Development – The rise of low-code and how BAs can lead the way
Tune in for stories, practical examples, and the honest, no-fluff take on how to turn those rogue spreadsheets and apps into your secret weapon for business improvement.
Ready to see Shadow IT in a whole new light? Listen now.