The Being Human Podcast with Richard Atherton

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week, I talk with Sam Conniff, a man on a mission to build a modern pirate movement, kick-started by his hugely successful book 'Be More Pirate'. We explore: - How pirates give us a template for diverse, progressive and agile organisations - How Lady Liberty is almost certainly a pirate - How one man's love of kimchi sparked the transformation of his workplace - Why business leaders should encourage rule-breaking - Sam's own pirate shenanigans Enjoy! Links: www.bemorepirate.com

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week, I talk with a man of many callings, Bruce Daisley. Best-selling author, #1 podcaster and in his spare time, VP EMEA of Twitter. At the Twitter HQ in Soho, London, we talk: - The crisis at Twitter London that started Bruce's quest to build a better workplace - Why to start taking your lunchbreak, and that table size really does matter - Why the location of your coffee machine might mean more than your org chart - Why you should always take sweets to your doctor - How Twitter does hack-a-thons that actually make an impact Enjoy! Links: Bruce's book The Joy of Work: http://tiny.cc/emhy9y Eat Sleep Work Repeat podcast: http://tiny.cc/emhy9y

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode, I talk with Christina Wodtke, the world's number one evangelist for Objectives and Key Results - the powerful goal-setting technique loved by Google. With Christina, I explore her breakthrough book on OKRs, 'Radical Focus' and her forthcoming title 'The Team That Managed Itself' on supercharging team performance. We talk: - The power of having "one objective per business model" - Her radical approach for team feedback - Why explicitly agreeing on team norms upfront accelerates team cohesion - The difference between low-context and high-context cultures and why it matters - The importance of using language that touches people's hearts and gives meaning to their work Links: Christina's blog: http://eleganthack.com/ 'Radical Focus': http://tiny.cc/cvy88y

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode of Being Human, I talk with co-founder of The Happy Startups School, Laurence McCahill. In discovering that it's not really a school, and it's not necessarily about startups, we talk: - The magic of their Happy Startup Canvas that has people face the tough questions - How to avoid swapping a corporate boss you don't like for a VC you don't like - How he steps back to allow the power of community to solve people's problems - The flaw in a typical accelerator’s A-to-B process Website: http://www.thehappystartupschool.com/ Summer camp event: https://www.happystartupsummer.camp/ The Happy Startup Canvas: http://tiny.cc/n2vu8y

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode of Being Human, I talk with Lean icons, husband-and-wife authors and teachers, Mary and Tom Poppendieck. Mary and Tom travel the world helping people to create and deliver stunning products and services through the power of the Lean approach. We talk: - The origins of Lean as fundamentally about people working at their best - The metaphor of double-entry bookkeeping for building in software quality - Why business should focus on flow efficiency, not resource efficiency - Why you should *not* be automating your business processes - The first questions to ask yourself in starting a Lean journey Enjoy! Links: New writing: www.leanessays.com Books: "Lean Software Development": https://amzn.to/2XenqYP "Implementing-Lean-Software-Development": https://amzn.to/2JfWqyB “The Lean Mindset”: https://amzn.to/2FAMBdd “Leading Lean Software Development”: https://amzn.to/2XbrXeJ

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode of Being Human, I explore the "Music Paradigm" with its creator, the distinguished conductor Roger Nierenberg. Roger takes business people into his orchestra, sitting them next to his musicians to learn how to listen and how to lead. We talk: - What he means by "leading as listening" - How to achieve 'flow' in an orchestra and how that translates in business - Why being pitch perfect shouldn't be the primary goal in music or at work - The art of the leadership intervention - His vision for a fusion of the music and business worlds Enjoy! Links: http://www.musicparadigm.com/ https://www.facebook.com/themusicparadigm/ https://vimeo.com/331485040

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode of Being Human, I talk with Jan Åke Johnsson, a man with an amazing story and a fellow adherent of Primal Therapy and Rolfing practices. We explore how his journey to "go within" to the source of his epilepsy has given him complete control over his condition and reduced it to a virtual non-issue. We talk: - The two years he spent entirely out of action to fully face his demons - His direct experience of working with therapist-to-John Lennon and author of 'Primal Scream', Arthur Janov - What he means by 'having a Primal' when healing his difficult birth - How his mother's religious views impacted his entry to life - His message for fellow epileptics Enjoy! Jan's book 'Evolution in Reverse': http://bit.do/janjohnssonbook

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode of Being Human I interview Tom van der Lubbe, Lead Link (CEO) of Dutch Mortgage Advisor Viisi and pioneer of Holacracy, the radical business operating system. In this wide-ranging conversation, we talk: - How so-called 'radical' approaches for business have been employed in state structures for centuries - What businesses can learn from the success of the Scandinavian countries - How our approach to managing businesses has a knock-on impact on society - The impact of Christian traditions on early capitalism - Tom's take on Elon Musk Enjoy! https://www.viisi.nl/over-viisi/team/tom-van-der-lubbe/ https://www.holacracy.org/what-is-holacracy https://www.sociocracy.info/ Corporate Rebels article about Viisi

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode of Being Human I interview Joshua Kerievsky, the originator of Modern Agile and CEO of leading agile training and coaching group Industrial Logic. With occassional contributions from his dogs, we talk: - The difference between a principle-oriented vs a practice-oriented approach to Agile - How Paul O'Neill's turnaround of aluminium giant Alcoa led him to make safety a prerequisite in his philosophy - The true essence of agility - How the wiki creator Ward Cunningham still inspires him today Enjoy! http://modernagile.org/ https://www.industriallogic.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I take a journey through the philosophy of Agile luminary Michael Sahota. We talk: - The source and remedy for the high failure rate of Agile implementations - Toyota's "kaizen" vs "kaikaku" and why the idea of transformation is flawed - Why all culture change starts with the individual - The moment that Michael first got 'in front of the mirror' - His 4 A's Leadership Model and the prospect of radically fast mindset shifts Enjoy! Links: http://agilitrix.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I delve into the world of renowned Agile thought-leader Lyssa Adkins, President Emeritus of the Agile Coaching Institute, Agile Coach and Facilitator of Difficult Problems. We talk: - How she's dealing with her current transitionary phase - Her leadership role within the Ten Women Strong movement - Her personal agility practice and how that's becoming central to her coaching - Her work with an Integral coach - Her moving from the centre of the fire circle to the edge Enjoy! Links: https://www.tenwomenstrong.net/programs/agile/ https://www.lyssaadkins.com/ https://agilecoachinginstitute.com/ https://amzn.to/2fAMy2w

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I take a deep dive into the culture of the radically decentralised Handelsbanken, with its Global Head of External Affairs, Richard Winder. We talk: - The story of their radical transformation in the early 1970s under the incoming CEO Jan Wallander - How local branches both compete and co-operate - How a leftist mindset has contributed to their success at capitalism - Their winning formula of high trust and high transparency - Why Richard's doing OK without a 'banker bonus' Enjoy! Links: https://www.handelsbanken.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I explore the evolution of the modern workplace with Yann Toutant, the Netherlands CEO of the €6bn digital services company Econocom. We talk: - Why he likes his people out of the office, but not working from home - How his shareholders said they'd fire him if he *didn't* go sailing during year-end - How we forget that we manage for outcomes all the time - The key ingredients of a great place to work - How to know when you've lost control and how to get it back Enjoy! Links: https://www.econocom.com How to know when you've lost control and how to get it back

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I explore the enterprise perspective on Agile with Scott Ambler, Chief Scientist at Disciplined Agile. We talk: - Guided Continuous Improvement and the Kaizen Loop - Why it's best to think in terms of options and not best practices - The need for "rolling wave" budgeting - The role of the Architecture Owner - The danger of Lean = job cuts and why safety is key to transformation Enjoy! Links: http://www.disciplined-agile.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I explore 'The Heart of Agile' approach with Agile Manifesto co-author and methodology theorist Alistair Cockburn. We talk: - How methodologies are like tissues - The paradox of needing methods to both increase and reduce communication - Why collaboration is at the heart of the Agile approach - The three emerging modes of leadership in complex work - The story of creating the Agile Manifesto Enjoy! https://heartofagile.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, I interview Sydney Finklestein, Professor of Leadership at Dartmouth College and author of the highly-acclaimed 'Superbosses: How Exceptional Leaders Master the Flow of Talent'. We talk: - The three types of 'Superbosses' - How to know a ‘Glorious Bastard’ from a plain old bastard - Why great leaders build teams around talents not a template - How superbosses embrace transparency - Why passion is at the heart of being an extraordinary leader Links: The Sydcast: https://podcasts.apple.com/us/podcast/the-sydcast/id1453232081?mt=2 Superbosses: http://tiny.cc/cpy34y

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, I interview Efosa Ojomo and Karen Dillon, Harvard academics and co-authors with Clayton Christensen of The Prosperity Paradox. We talk: - How some noodle entrepreneurs transformed the retail supply chain in Nigeria - The huge business opportunities represented by non-consumers - How providing cover just from a phone number made a British insurance entrepreneur a fortune while transforming lives in Africa - Why thinking about customers in terms of 'Jobs To Be Done' expands your thinking - Why corruption is a solution! Links: https://www.christenseninstitute.org/ https://www.amazon.com/Prosperity-Paradox-Innovation-Nations-Poverty/dp/0062851829

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, I take a deep dive into the cultural revolution led by Luke Kyte, Head of Operations at UK marketing firm Reddico. Luke is building a manager-less culture with stunning results. We talk: - Dramatically elevating Reddico's employee Net Promoter Score to a world-class 94 - Why you shouldn't make your best performers managers - How boss-free staff pick their own coach - Their evolving manifesto that drives their transformation - How to fire someone in a flat structure Enjoy! Links: https://reddico.co.uk/wp-content/uploads/2018/08/Reddico-Culture-Management-Manifesto-Part-2.pdf https://reddico.co.uk/category/culture/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human I interview the extraordinary matriarch of our FirstHuman team, Phillida Fleming. Phillida coaches some of the most talented CEOs in the UK as well as providing counsel to a number of UK public figures. Around the fire of her cottage in the Isle of Wight, we explore: - Her definition of what it means to be a leader - Her seminal childhood encounter with her teacher Sister Mary Joseph - The importance of the foundational question "Am I being who I say I am?" - How the results we're producing show us who we are - How senior leaders underestimate how who they are being impacts their organisations Enjoy! Links: http://www.firsthuman.com/meet-the-team/#phillida-fleming

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, I interview the fantastic Mark Lines, co-creator of Disciplined Agile Delivery (DAD). Using DAD helps companies to evolve the whole enterprise around agile software delivery. We talk: - The origins of DAD - How to avoid 'Method Prison' - Why there are no 'best practices' - Why joy is at the heart of the approach - The sham of many Agile certifications Links: http://www.disciplined-agile.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, I interview Jamie Catto, a founding member UK electronica band Faithless. He left to form the double-Grammy nominated, music and film collective 1 Giant Leap. Alongside his artistic pursuits, Jamie now works as a creativity catalyst. We talk: - How we must reclaim the parts of us that we closed off as children - The importance of allowing ourselves to flush out our 'edgy feelings' - How trauma release work can be as beautiful as it is painful - The idea of a 'curriculum for the soul' that we all must work through - The importance of being embodied and noticing where we place our energy Links: https://www.jamiecatto.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode of Being Human, I interview Glenda Eoyang, the co-founder of the Human Systems Dynamics Institute, an organisation dedicated to applying learnings from complexity science to human issues. We talk: - How she used her understanding of complexity to turn around her IT training business - The three simple questions to ask when addressing situations from a complexity viewpoint - Why the move to complexity thinking is a fundamental paradigm shift - The 'tension and release' metaphor for understanding complex systems - The positivist and constructivist perspectives on complexity This is an in-depth exploration and well worth the investment. Enjoy! Links: https://www.hsdinstitute.org/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, I interview Professor Ruth Ann Atchley from the University of South Florida. Ruth Ann is the author of the much-cited paper "Creativity in the Wild": - the first scientific study to find a link between creativity and exposure to nature, - discovering a 50% increase in creative reasoning after four days of hiking and no tech. We also explore: - The importance of "softly fascinating" stimuli to replenish our attentional resources - The imperative to get away from the 'hijacking' effect of modern tech - Why it's not just about being in nature Enjoy! Links: Creativity in the Wild - https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0051474 Cowboys and Cawe Dwellers - https://www.amazon.com/Cowboys-Cave-Dwellers-Basketmaker-Archaeology/dp/0933452470 The Restorative Benefits of Nature - https://www.sciencedirect.com/science/article/abs/pii/0272494495900012 Directed Attention as a Common Resource for Executive Functioning and Self-Regulation - https://journals.sagepub.com/doi/10.1177/1745691609356784 The Cognitive Benefits of Interacting with Nature - https://www.ncbi.nlm.nih.gov/pubmed/19121124 Stress recovery during exposure to natural and urban environments - https://www.sciencedirect.com/science/article/abs/pii/S0272494405801847

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, in an at times highly emotive interview, I sit down with Liz Keogh. The conversation has two major themes. First, we talk complexity and how Liz interprets and finds use for the Cynefin complexity framework, including: - How to understand Cyenfin to make better decisions around difficult problems - The difference between 'probes' and 'experiments' and why we should learn to let go of outcomes - Her simple method for gauging the level the complexity facing you In the second half, Liz courageously shares her experiences of sexual harassment and her take on the MeToo movement. I make my own confession of past poor behaviour and we discuss what we should all be doing to confront these issues. This has been my most exposing interview to date and I was seriously moved by the power of Liz's testimony. I hope you will get as much from this conversation as I did.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I interview Chief Happiness Officer (CHO) of Happy Ltd and the author of The Happy Manifesto, Henry Stewart. We discuss: - The evidence that a happy workforce does drive financial performance and not vice versa - What Henry has had to give up to lead a happiness-first organisation - How the joy metric is one of Happy's top KPIs - How making fewer decisions and asking more questions is a more effective way to lead - Why transparency is key to a happy workplace Enjoy! Links: https://happymanifesto.com/ https://www.happy.co.uk/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I interview IMD Professor Michael Wade co-author of the highly praised Digital Vortex and the just-released Orchestrating Transformation. We talk: - How change approaches must embrace the increasing complexity of modern companies - How effective digital transformation is more like conducting an orchestrator than executing a plan - Why Humility, Adaptability, Vision and Engagement (HAVE) are the most important attributes of a transformation leader - What we mean by 'network transformation' - The personal transformation many leaders must go through to become effective orchestrators of change Enjoy! Links: https://orchestratingtransformation.com/ http://digitalvortex.imd.org/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week on Being Human, we interview Nikki Gatenby author of Superengaged - nominee for Business Book of the Year. At her offices in Brighton, UK, we talk: - Using your people's side hustles as fuel for business innovation - Creating a culture that takes people from engaged to superengaged - How putting people before profit led to a partnership with a Namibian safari outfit - The waste associated with a disengaged workforce - Their famed "dreamball machine" for making the lives of their people better Enjoy! Links: https://superengaged.co.uk/ https://www.propellernet.co.uk/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ This week's guest on Being Human is David Anderson - a pioneer in applying kanban-style visual working to IT teams and ultimately across the enterprise. He's been a major influence on me in helping clients transition to flow-based working. In this in-depth conversation, we cover: - The importance of understanding customer purpose - How to apply evolutionary thinking to product development - The battle between grey squirrels & red squirrels and what is means for change - How Bruce Lee inspires him in leading transformation - Why it's ultimately our identity that matters most Links: https://edu.leankanban.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I talk with Luke Hohmann, the founder and CEO of Coneneo and co-founder of Every Voice Engaged Foundation. We discuss: - Managing our inner two-year-old - The foundational aspects of business agility - How we don't have crappy code in our systems, we have crappy collaboration - How collaborative budgeting can actually speed up decision making - The future world of The Chief Gaming Officer - The CGO Enjoy! Links: https://conteneo.co/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this very open conversation, I sit down with the founder of the radical business operating system Holacracy, Brian Robertson. We cover: - How many of the critics misunderstand the nature of Holacracy - Why a transformation to this style of working is a multi-year journey - The story of why Medium’s Holacracy implementation - How depersonalising our work frees us for more love in the workplace - Brian's take on Zappos' Holacracy experience Links: http://www.holacracyone.org

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, I talk with author, founder and productivity guru Jim Benson. We get into: - Why to-do lists suck and why to use a ‘Personal Kanban’ instead - The story of Jim’s very first personal kanban - ‘The Crapban’ - Why making your own kanban public can be a radical act - The importance of depersonalising our work - Why plans fail and what to do about it Links: http://personalkanban.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode I speak with a major thinker and pioneer in the field of trauma and recovery and author of the seminal "Waking The Tiger", Dr. Peter Levine. We talk: - The concept of re-enactment and why it's so important to understand for personal and business relationships - How memory formation works and what we mean by implicit and explicit memory - Why trauma is still so taboo - How Dr.Levine first discovered the natural mechanisms we can use to recover from trauma - What we can do within businesses to acknowledge and benefit from understanding trauma Enjoy! Links: www.traumahealing.com - home of The Somatic Experiencing Trauma Institute Waking The Tiger - The Book

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode, we talk with Kanban pioneer and Lean-Agile thought leader Mike Burrows. We cover: - the critical ingredients in Mike’s early successes with Kanban in Budapest - the importance of always starting with the end in mind - techniques for uncovering outcomes and obstacles with teams - why he’s so driven to develop humane systems within organisations - how being human is recognising our frailty Enjoy! Links: https://www.agendashift.com/ - Mike's Agendashift home https://cleanlearning.co.uk - resources on Clean Language https://en.wikipedia.org/wiki/Viable_system_model - Viable System Model

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ We talk with Sally McCutchion, UK pioneer of the revolutionary 'business operating system' Holacracy. We go deep on: - what adopting 'a business without bosses' takes for you as an individual - what it means to have a living job role - how to run meetings that get through 33 agenda items in 55 minutes! - how it can so hard to give up 'permission seeking' - what we mean by 'Red', 'Orange' and 'Teal' organisations Enjoy! Links: http://www.sallymccutchion.com/ https://www.holacracy.org/ http://www.reinventingorganizations.com/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In Alan's stunning riverside cottage, we talk: - How he climbed out of a corporate-induced nervous breakdown - Why we should look at business decision-making "through the lens of beauty" - Why work without meaning is so destructive - Icelandic artist Olafur Eliasson's lunchtime ritual for beautiful business - The need for companies to help us reconnect to our human nature - The real story of the inventor of the mouse Doug Engelbart - Why being successful doesn't necessarily mean being an asshole Enjoy a beautiful conversation! Links: http://beautiful.business/

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ After the popularity our episode #30 with Fin Goulding, we invite Flow co-author Haydn Shaughnessy into the conversation. We talk: - Why flow in organisations is all about the quality of interactions - How the Asian business culture differs and how it helps them compete - The power of (don't' say it!) nationalism in building a business - The importance of visualisation to bring light to our shadows - How to avoid periodic 'slash-and-burn' headcount culls - The folly of 'core competency' thinking and why 'ecosystems' matter - How being human is all about the conversation Links - The Flow Academy - https://www.flow-academy.org/ - The Flow book: https://amzn.to/2RM1cqZ - The 12 Steps to Flow book: https://amzn.to/2qaBZK8

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this week's episode, we interview Nick Corston, Dad and co-founder of STEAM Co. On a canal boat moored in North London, we talk: - How losing his job and watching the world's most popular TED Talk changed his life - The festival experience that sparked his mission to transform creativity in schools - Why so many teachers see his message as toxic - Why all of this matters for the business world - Oh yeah, and the rockets! Enjoy!

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this episode with theatre director-turned-executive development consultant Andy Harmon, we look at how ideas from the theatre world can apply at work, including: - How to be present with a group - The issue with 'pyschologically fleeing' situations - The importance of managing energy - His work coaching everyone from bingo callers to McKinsey consultants - How to think of organisational change transformations as a form of Hero's Journey Links: http://www.actorsmind.com/ - Andy's main website https://amzn.to/2O5rrFB - Anita Harmon's book: "Stage Fright" https://amzn.to/2O5Es26 - Andy Harmon's book: "Change Journey: Voices of the Creative Quest" Supplementary material and selected excerpts: https://app.box.com/s/z1y5ly4j2eo8kbkx3xb8796deecj3pfj

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this chat with "coachultant" Philippe Guenet, we talk: - "Coachultants"; it's a thing - The importance of coaching the "system" over the individual - The meaning of "Kaizen" - The issue with corporate coaches - How the Agile industry is getting corrupted For more links: https://www.henko.co.uk/ - Philippe's company https://amzn.to/2yayEz3 - Kaizen Forever https://bit.ly/2A0SC0B - Pioneers, Settlers and Town Planners https://www.crrglobal.com/ - Home of ORSC

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A talk with leading complexity researcher Professor Chris Mowles. We explore: - 'Complex responsive processes' and how they can help us comprehend organisations - Why understanding deep-seated fears and anxieties are so important when working with groups - The absurdity of the Blair's government's Head of Deliverology - How the practice of free-flowing conversation between nurses dramatically cut patient falls in the NHS - What annoys him about "learning take-aways" - How Systems Thinking can be so unhelpful - Chris' critique of Dave Snowden's Cynefin complexity framework Links: Chris' blog: https://complexityandmanagement.wordpress.com/ Hertforshire Business School: https://www.herts.ac.uk/study/schools-of-study/business Complexity and IST Study (pre-print version): https://bit.ly/2PYN7VB Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with Aviva's International CIO and author Fin Goulding. We talk: - Taking Agile out of technology teams and into the wider business - The genesis of his book Flow whilst working at the major European bookmaker Paddy Power - Having his suit "surgically removed" when moving from banking to tech culture - The hardcore economic benefits of visualising work - Why physical architecture matters - How to make Agile work with remote teams - How leaders have to change to enable Flow Links - Fin's personal site: https://goulding.io/ - The Flow Academy - https://www.flow-academy.org/ - The Flow book: https://amzn.to/2RM1cqZ Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ In this Alpine chat with CEO, rapper, poet and snowboarder Jack Hubbard, we talk: - His life in the French Alps as the ultimate remote-working CEO - His "try all of them" strategy of starting a business whilst working as a chef - The turning point of the death of his brother in India - His radical approach of encouraging his employees to follow their inside or outside the company - How he "gets out of the way" as a CEO For more on Jack's work check out: https://www.propellernet.co.uk/ - Jack's company http://www.dreamvalleyprojects.co.uk/ - Join Jack in Dream Valley https://coveragebook.com/ - The start-up he sponsored Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with social psychologist and author Roy Baumeister, where we discuss: - How self-control is one the best predictors of performance in many areas of life - How you glucose level might account for far more than you think - The importance of "precommitments" for self control - Why you should never have difficult conversations in the evening - The differences between "Eastern" and "Western" styles of thinking - How unresolved trauma may prevent us from maintaining self-control For more on Roy's work check out : http://www.roybaumeister.com/ Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with Agile Thought Leader Luis Gonçalves, where we discuss: - How he got started writing his first book on retrospectives - How not to facilitate a retrospective - Why people ignore the executive leadership in Agile transformations at their peril - His forthcoming book Organisational Mastery aimed at the whole enterprise - Luis' issue with the "fluffy side" on Agile - His take on working in Germany - The importance of giving back Links and references: - Organisational Mastery: https://www.organisationalmastery.com/ - Luis' blog: https://luis-goncalves.com/blog/ - Luis' book on Agile Retrospectives: https://www.amazon.com/dp/1304789624/ref=rdr_ext_tmb - Jeff Pattern on product management: https://jpattonassociates.com/ Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with author and speaker Gib Bulloch, where we discuss: - His journey creating a ground-breaking "not-for-loss" arm within consulting giant Accenture - His burnout, breakdown and ultimate recovery - The challenges of being purpose-led within a traditional corporate culture - What it means to be an Intrapeneur - Leaving Accenture and reflections on The Hero’s Journey Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with with author and Agile luminary, Johanna Rothman. We discuss: - Her latest nonfiction work - The problem with our old ideas of 'resource efficiency' - and why 'flow efficiency' is more useful - The issue with the idea of 'performance' for knowledge workers - 'Swarming and mobbing' - Her first-hand experience of gender pay disparity - Why timely feedback matters - Her issue with the title "ScrumMaster" - Her take on leadership Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with OnePoint Consulting CEO Shashin Shah. In this wide ranging and rich dialogue, we explore: - His company's "Traffic Control" meditation practice for the office - "Eyes open" Raja yoga on which it is based - The importance of (very) early morning practice - His journey from being forced out of Uganda at gunpoint to founding his company sought out by one of the largest tech companies - Dealing with bullies - The transition from a corporate life to one with tuned with his inner objectives - The importance of * NOT * having a pension - His advice for a meaningful life - His unashamed belief in past lives and the importance of being the same on the outside and the inside Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with programmer Kent Beck, where we talk about: - The framework he's developed for understanding the product lifecylce: 3X - His take on the current state of the 'Agile' industry and why he didn't get rich from Extreme Programming - His story of leaving Facebook and how the Facebook culture might be improved. Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

> Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ A conversation with author of "Selling Boldly", Alex Goldfayn. We discuss: - How an understanding of positive psychology is so important for anyone involved in sales - The issue with personal affirmations - The fact our culture hates a braggard and how to handle that - And finally.. the importance of the old-fashioned phone call If you're in any way involved in the sales process, you're going to love this episode. Enjoy! Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.

A conversation with Robin Hanson. In an interview of two halves, we explore the science of our hidden motives, or "ugly motives", that drive our day-to-day interactions. The drivers we won't admit to - even to ourselves. We also delve into the mind-blowing world Ems, or digital human emulations. How does a society of a select group of 'uploaded' humans operate? How's life as a perpetual digital retiree? How would it be in to live in a clan of copies of you? Prepare for a head explosion. Being Human is brought to you by coaching and consulting practice FirstHuman. For more FirstHuman's offerings, head to firsthuman.com.