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The Beauty Biz Breakdown | For Salon & Spa Owners

The Beauty Biz Breakdown | For Salon & Spa Owners

128 episodes — Page 2 of 3

Ep 60S2E23. The Misclassification Crackdown: How the PRO Act Impacts the Beauty Industry

Confused about what the PRO Act really means for salon owners and stylists? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.There’s a lot of noise out there about the PRO Act, 1099 vs W-2, and how misclassification could completely reshape the beauty industry. In this episode, we’re cutting through the confusion and breaking down exactly what the bill says, what it means for booth and suite rentals, and how commission salon owners can protect themselves.We’ll talk about why “contracts” and third-party payroll companies don’t make an illegal setup legal, how to avoid the financial and legal risks of misclassification, and what changes you need to be preparing for now. This is one of the most important conversations happening in our industry—and you need to be informed, not blindsided.Tune in to get the clarity you need, the facts (not the fear), and a roadmap to keep your business strong, compliant, and profitable no matter what happens next.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected]

Sep 30, 202531 min

Ep 59S2E22. How to Build Leadership Roles That Actually Work

Want to stop carrying your entire salon on your back? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Here’s the truth: if every decision, every problem, and every piece of accountability runs through you, your salon will always feel heavy—and growth will always feel out of reach. In this episode, we’re diving into how to build internal leadership the right way: from identifying where pressure points are draining you, to creating team lead, educator, and department head roles that actually lighten your load instead of creating more drama.We’ll cover how to structure pay and bonuses, how to set clear expectations, and how to make leadership a visible career path for your team—so they grow, the salon grows, and you finally get to step into your true CEO role. Tune in to learn how to build a leadership structure that supports the business, protects your culture, and gives you back your time.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected]

Sep 23, 202525 min

Ep 58S2E21. Stop Leaving Money on the Table — Shuffle Your Salon the Smart Way...

Ready to unlock hidden profit in your salon without adding a single chair? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Most owners think more profit means more space, more stations, or more stylists. But what if the money you’re leaving on the table is sitting right in your current square footage? In this episode, we break down The Salon Shuffle System—how to restructure shifts so two stylists can share one chair, how to maximize coverage during peak hours, and how to stop bleeding revenue from empty blocks on the schedule.This is the kind of strategy that allows you to scale smarter, build true profitability, and give your team more opportunity without burning yourself out or signing another lease. Tune in for the clarity, the structure, and the step-by-step framework to make your salon work harder for you—without spending a dime on expansion.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected]

Sep 16, 202532 min

Ep 57S2E20. "Why Salons Go Broke After Q4 (and How to Stop It)”

Want to finish the year strong and roll into January with momentum instead of panic? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Most salon owners think they don’t need to plan Q4 because “we’ll be busy anyway.” But that mindset is exactly why so many end up broke, exhausted, and starting from zero in January. In this episode, we’re breaking down how to strategically plan your busiest quarter—so the revenue you bring in actually sticks, your team doesn’t burn out, and you step into the new year ahead instead of behind.You’ll walk away with a repeatable planning framework that keeps you profitable through the holidays, prepared for the slowdown, and positioned to lead your team with clarity—not chaos.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected]

Sep 9, 202535 min

Ep 19S2E19. Salon Retention Starts at One Year: The Evaluation That Keeps Your Team

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.If you’re tired of training rockstars just to watch them walk at the 12–18 month mark, this episode is your wake‑up call. We break down exactly how a real one‑year evaluation—done with structure, prep, and actual coaching—stops the drift, builds buy‑in, and turns “Are they leaving?” into “How do we grow them next?” You’ll walk away with a simple, repeatable rhythm (reflection prompts, trend-focused metrics, and a 30‑day follow‑up) so you can lead with clarity, keep the right people longer, and finally run a salon that doesn’t rebuild itself every year.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Aug 26, 202529 min

Ep 18S2E18. From Burnout to Breakthrough: A Salon Owner’s Comeback Story

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.If your salon feels like it’s running you into the ground, this episode is your reminder that it’s not over—and you’re not alone. We’re sitting down with Lori, a commission salon owner who’s faced it all: losing half her team, toxic hires, financial strain, and the kind of burnout that makes you wonder if it’s worth it. Instead of walking away, she rebuilt from the ground up—with systems, boundaries, and a team that actually aligns with her vision.You’ll hear how she shifted from carrying all the weight herself to leading with clarity, confidence, and peace—and why the right coaching and community can completely change your trajectory. If you’re tired of surviving and ready to lead a salon that supports your life instead of draining it, this is the hope-filled, no-BS conversation you need.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Aug 19, 202546 min

Ep 17S2E17. Why Your Salon’s Clients Aren’t Coming Back

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.If your salon feels stuck in a client drought, stop blaming your marketing and start looking deeper. This episode unpacks the real reasons your books are empty—like broken guest experiences, skill gaps, and leadership mindset—so you can finally fix what’s actually holding you back. Tune in for the clarity (and the structure) you need to ditch the chaos, lead with confidence, and turn those one-time visitors into loyal, raving fans.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Aug 12, 202529 min

Ep 16S2E16. She Doesn't Own the Salon–But She Runs It!!!

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.If you’re exhausted from carrying your whole salon on your back, this is your wake-up call: you can’t grow if you’re stuck doing it all. Today, we’re joined by Diane—an incredible salon manager with 30+ years in the industry—who’s pulling back the curtain on what it really looks like to lead behind the scenes. Tune in for a bold, honest look at what makes a manager indispensable, the difference between chaos and control, and the leadership structure you need to reclaim clarity, peace, and actual freedom in your business.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Aug 5, 202545 min

Ep 15S2E15. Addicted to Change? Why Your Salon Doesn’t Need a New Plan, It Needs a Backbone

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.If you’re constantly revamping your service menu, rewriting policies, or launching promos that fizzle after two weeks, this one’s for you. In this episode, Brie and Chandra tackle the sneaky habit of overhauling everything the second it gets uncomfortable. You’ll learn how to stop reacting, start reinforcing, and finally build a salon that feels stable, scalable, and strong as hell. Because the real fix isn’t a new idea—it’s leading the one you’ve already got.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jul 29, 202525 min

Ep 14S2E14. The Salon Industry Isn’t What It Used to Be

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Burnt out by the chaos and feeling like your once-beloved salon industry is falling apart? You’re not crazy—the old loyalty, training, and standards have been gutted, and “freedom” has become code for a free-for-all that’s draining your energy and your bottom line. In this episode, we rip the lid off booth rental myths, call out brands and influencers selling the industry out, and show you exactly how to rebuild real structure and reclaim your role as a leader—so you get your sanity, your standards, and your respect back. Tune in if you’re ready to run a salon that works for you, not the other way around.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jul 22, 202534 min

Ep 13S2E13. Your Energy as the Owner Sets the Entire Salon Culture

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Let’s get brutally honest: if your salon feels tense, disconnected, or stuck in a cycle of drama, it’s not just a team problem; it’s a leadership energy problem. This episode dives deep into how your presence as the owner shapes every inch of your salon culture, and how shifting your own energy, habits, and rituals can transform everything from morale to retention (without burning yourself out or burning it all down). Tune in to reclaim your power, reset your team’s vibe, and finally step into the role of bold, unshakable CEO—because peace, clarity, and control aren’t a fantasy; they’re your next move.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jul 15, 202533 min

Ep 12S2E12. When Success Makes You Self-Conscious: The Mind Games Salon Owners Play

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Ever notice how the minute your salon starts running smoother, the guilt and mind games kick in? This episode dives headfirst into the self-conscious spiral that hits when salon owners finally taste real freedom, only to second-guess their every move. If you’re tired of shrinking your success to keep everyone else comfortable, tune in to discover why the discomfort you’re feeling is actually growth—and how to step into bold, unapologetic leadership that transforms your team, your culture, and your life.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jul 8, 202526 min

Ep 11S2E11. How to Hire in Your Salon After You’ve Been Burned

Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.If a bad salon hire has left you second-guessing your leadership, you’re not alone—and you’re definitely not stuck. This episode is for every salon owner who’s been ghosted, betrayed, or drained by the wrong team member and now finds themselves carrying the whole business on their back. We’re breaking down the bold, step-by-step hiring strategy that will help you rebuild your confidence, protect your salon business, and get back to leading like the CEO you’re meant to be—with structure, boundaries, and zero apologies.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jul 1, 202534 min

Ep 10S2E10. Wake Up, Salon Owners: Second-Guessing Your Cancellation Policy Is Costing You Big

If you’re still feeling guilty about charging cancellation fees, listen up: that hesitation is eating away at your business, your peace, and your confidence as a leader. In this episode, we break down why cancellation policies aren’t about punishment—they’re about protecting your time, teaching clients how to treat your business, and setting a standard that your whole team can actually follow. Tune in for the mindset shifts, leadership moves, and actionable steps to finally build a policy that sticks—so you can lead with authority, stop the chaos, and reclaim control over your schedule and your sanity.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jun 24, 202536 min

Ep 9S2E9. Leading Through the Chaos: 5 Moves to Stabilize Your Salon When Everything Feels Hard

If you’re waking up every day with that pit-in-your-stomach feeling, desperately holding your team and business together while the world feels like it’s spinning out of control, this episode is your lifeline. We’re diving deep into what it really takes to lead through tough times—because strong leaders aren’t made when things are easy, they’re called up when everything feels impossible. Tune in for five real, actionable moves that will help you stop spinning your wheels, anchor your team, and finally lead with clarity instead of chaos—so you can reclaim control, stabilize your business, and breathe again.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jun 17, 202531 min

Ep 8S2E8. Hyper Independence Is Killing Your Salon Business (And You Don’t Even See It)

When your “strength” turns into silent suffering and your business starts to feel heavier than your color cart, it’s not a systems problem—it’s a hyper independence problem. This episode dives straight into why so many salon and spa owners believe they have to do it all, why that belief is costing you everything, and what it actually takes to loosen your death grip on control without watching your business burn to the ground. Listen in and finally learn how to trade exhaustion for empowerment, break up with burnout, and start building a business that gives back to you—for real this time.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jun 10, 202530 min

Ep 7S2E7. The Real Salon Growth Killer: Getting Too Comfortable

If you’re sick of running a “fine” business that’s quietly killing your passion, this episode is your wake-up call. Brie and Chandra break down how playing it safe—staying stuck in comfort zones with your pricing, service menu, and leadership—keeps you stalled and unsatisfied, even when everything looks stable on paper. Tune in to learn how to ditch that comfort, make bold CEO moves, and reignite the growth, clarity, and control you actually want in your business.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

Jun 3, 202521 min

Ep 6S2E6. Most Salon Owners Will Never Retire

If you’ve ever told yourself you’ll “just sell the business someday” or that you’ll slow down when things get less crazy, this episode is your wake-up call. Brie and Chandra are pulling back the curtain on the real cost of avoiding retirement planning—and how to flip your business into your future safety net. We’re breaking down the six pillars of a retirement-ready salon, including scalable revenue, financial boundaries, and the mindset shifts you must make to stop being the glue and start being the visionary.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram, Facebook, and TikTok 📩 Email: [email protected] by NOVA

May 27, 202533 min

Ep 5S2E5. Why Your Salon Feels Stalled (and How to Fix It)

If your to-do list is a mile long but nothing’s moving, decision fatigue might be to blame. In this episode, we break down how indecision is quietly sabotaging your momentum—and why imperfect action will always beat perfect plans. You’ll learn how to protect your energy, lead with more clarity, and finally make those hard calls that move your business forward.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram and Facebook, and TikTok 📩 Email: [email protected] by NOVA

May 20, 202519 min

Ep 4S2E4. You Can’t Call Yourself a Salon CEO If You’re Breaking the Law

If you're calling the shots—setting schedules, prices, team meetings—but handing out 1099s? You're not just skating on thin ice, you're breaking the law. This episode breaks down the legal, financial, and cultural risks of misclassifying your team, and why “everyone else does it” is not a valid excuse. You’ll walk away with the truth about compliance, the steps to rebuild your structure the right way, and the mindset shift it takes to lead with integrity—not fear.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram and Facebook, and TikTok 📩 Email: [email protected] by NOVA

May 13, 202518 min

Ep 3S2E3. The Truth Salon Owners Need—Stop Believing These Business Lies

Feeling like you’re stuck in a never-ending cycle of burnout, blame, and chaos? You’re not alone—and it’s time to call yourself forward, not out. In this episode, Brie and Chandra break down the sneaky lies salon and spa owners tell themselves—keeping them stuck in survival mode—and show you how radical honesty, real strategy, and stepping fully into your CEO role can change everything. Tune in to learn how to ditch the overwhelm, claim your leadership, and finally build the profitable, sustainable business you deserve.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram and Facebook, and TikTok 📩 Email: [email protected] by NOVA

May 6, 202531 min

Ep 2S2E2. The Real Reason Your Salon is Drowning in Admin Work

If your salon feels like a 24/7 to-do list and you're stuck playing every role from front desk to inventory manager, this episode is your wake-up call. Brie and Chandra break down how AI can stop the chaos, help you reclaim your time, and finally give you the freedom to lead like a CEO—not a full-time firefighter. From appointment optimization to hands-off marketing, you’ll learn exactly how smart systems can make your business more profitable, your team more supported, and your life a whole lot less hectic.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram and Facebook 📩 Email: [email protected] by NOVA

Apr 29, 202529 min

Ep 1S2E1. You’re the Cause of Your Salon’s Chaos (here’s how to fix it)

Salon chaos doesn’t just happen—it builds when leadership runs on emotion instead of structure. In this episode, we break down the real reason your team keeps testing boundaries and how to lead with clarity without losing your heart. If your business feels one text away from a meltdown, this episode shows you how to take back control.Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition—a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are.Resources & Links: ✨ Coaching options: www.thebeautybizagency.com 📱 Follow on Instagram and Facebook 📩 Email: [email protected] by NOVA

Apr 22, 202524 min

Ep 56Your Salon Is an Emotional Dumpster Fire—Here’s Why

In this episode, Brie and Chandra discuss the challenges salon and spa owners face, particularly the chaos that can arise from a lack of structure and clear boundaries. They emphasize the importance of leadership, accountability, and creating a supportive culture within the salon. The conversation covers practical strategies for setting boundaries with clients, establishing a playbook for operations, and the necessity of having hard conversations to maintain a healthy work environment. Ultimately, the episode encourages owners to embrace their role as leaders and implement systems that foster a professional and profitable business.TakeawaysSalon chaos builds over time, often unnoticed.Emotional management can lead to burnout in salon owners.Setting clear boundaries is essential for a healthy salon culture.Written policies help define expectations and accountability.High performers should not be excused from bad behavior.Client communication should be professional and structured.Avoiding conflict only delays inevitable issues.Regular feedback and one-on-ones are crucial for team alignment.A playbook is necessary for consistent operations.Leadership requires making tough decisions for the business.

Mar 25, 202523 min

Ep 55"The Big Salon Myth: Why Smaller Could Make You Richer"

Episode Description: For years, I believed that scaling up was the only path to success—more stylists, more revenue, more growth. But what if I told you that bigger doesn’t always mean better? In this episode, I’m getting personal and sharing why I made the bold decision to downsize my salon, how it completely transformed my business, and why large salons often struggle to hit even 20% profitability.I’ll walk you through: ✅ The real financial challenges of running a large team ✅ How industry data made me rethink my entire business model ✅ What happened when I went from 15+ stylists to just 7—and why I’ve never looked back ✅ The freedom, profit, and peace that came with downsizing ✅ How to define success on your terms (not what the industry says you should do)If you’ve been feeling trapped by your business or constantly chasing more just to stay afloat, this episode is for you. Let’s rethink growth, profitability, and what really makes a salon successful.💬 Let’s Connect: 👉 Follow @thebeautybizagency on all platforms 👉 Visit www.thebeautybizagency.com for resources, coaching, and tools to grow your business.

Mar 18, 202515 min

Ep 54Stop Taking Advice from Strangers—Your Business Deserves Better

Too many salon owners are making major business decisions based on random social media comments and unqualified peer advice—and it’s costing them big time. In this episode, Brie and Chandra break down the dangers of crowdsourced business strategies, why bad advice spreads like wildfire, and how relying on opinions over data can tank your profitability. They’ll also dive into the power of real mentorship, the importance of understanding your own salon metrics, and why investing in proper business education is the key to long-term success.Stop gambling with your business—tune in now!For more expert strategies, coaching, and resources, visit www.thebeautybizagency.com.

Mar 11, 202523 min

Ep 53Empowerment Over Entitlement: Standing Firm Against Your Team’s Demands

Have You Ever Felt Like a Hostage in Your Own Business?Have you ever felt trapped in your own salon—like you're walking on eggshells around your team, afraid to enforce policies or hold people accountable? If so, you might be dealing with entitlement culture, and it’s silently killing your studio’s success.In this episode of Salon Swagger, Brie and Chandra break down the critical difference between empowerment and entitlement in salon leadership. They dig into why entitlement takes root, how it erodes team morale and business growth, and—most importantly—what you can do to stop it.You’ll learn:🚨 The red flags of entitlement in your salon culture🔥 How to shift from frustration to empowerment without losing your team📌 The leadership strategies that prevent entitlement from taking hold💡 Why modeling accountability is the key to long-term successIf you’re ready to take back control, lead with confidence, and create a thriving salon culture where respect, growth, and performance are the norm—this episode is a must-listen.🔗 For more tips, strategies, and coaching options, visit www.thebeautybizagency.com.

Mar 5, 202530 min

Ep 52“Is Your Salon on the Path to Failure? Here’s How to Fix It”

Running a salon or spa takes more than talent—it takes strategy. In this episode of Salon Swagger, Brie and Chandra dive into why so many salon businesses struggle and what sets the successful ones apart. They break down the hard truths about cash flow, pricing, and why systems—not just skill—are the foundation of a profitable, sustainable business.You’ll learn what it really takes to transition from being a service provider to stepping into your CEO role with confidence. From leadership and team management to financial discipline, Brie and Chandra introduce the five essential pillars of salon success. Whether you're feeling stuck or ready to level up, this episode is packed with actionable steps to help you take control and build a business that works for you.For more strategies, tips, resources, and coaching options, visit www.thebeautybizagency.com.

Feb 25, 202546 min

Ep 51"The Pricing Mistakes That Are Costing Your Salon Thousands (And How to Fix Them)"

Pricing isn’t just a numbers game—it’s the foundation of a profitable, sustainable salon or spa business. In this episode, we’re diving into the strategies that every salon owner needs to know to stop undercharging, boost revenue, and start running their business with confidence.We’ll uncover the most common pricing mistakes, like the copycat approach and guessing your way to burnout, and replace them with actionable strategies that actually work. From building tailored pricing to mastering retail strategies, we’ll guide you through the key steps to take control of your financials.Plus, we’re talking about the power of regular pricing audits and why aligning your pricing with business systems is the key to scaling your success. Whether you’re just starting to rethink your pricing or you’re ready to level up, this episode is packed with insights to help you move the needle in your business.Ready to revolutionize your pricing? Visit www.thebeautybizagency.com for game-changing resources and coaching options designed to take your salon or spa to the next level.

Feb 18, 202532 min

Ep 50Are you Working Non-Stop, Yet Nothing is Getting Done?

Salon Swagger: The Salon Owner 60 Hard Challenge – Breaking the Burnout CycleBurnout. Overwhelm. Feeling stuck in the daily grind. Sound familiar? In this episode of Salon Swagger, Brie and Chandra tackle the relentless cycle of burnout and lack of productivity that so many salon owners face. They introduce the Salon Owner 60 Hard Challenge, a game-changing approach designed to help salon owners implement small, powerful daily tasks that create massive results over time.From daily accountability and strategic planning to delegation and revenue-boosting retail strategies, this episode is packed with insights to help you regain control, build sustainable success, and finally create the freedom you’ve been chasing.💡 Key Takeaways:✅ Being busy doesn’t mean being effective—focus on impact, not just activity.✅ The Salon Owner 60 Hard Challenge provides a roadmap for consistency and results.✅ Daily reflection and accountability are non-negotiable for long-term success.✅ Delegation isn’t just helpful—it’s essential for growth and freedom.✅ Smart retail strategies can significantly boost salon income.✅ Systems create time, reduce chaos, and increase profitability.✅ Leadership development and continuous learning are key to leveling up.✅ Small, intentional daily tasks lead to measurable, lasting transformation.It’s time to ditch the burnout cycle and step into your power as a salon owner. Tune in now and start implementing the changes that will revolutionize your business and life.🎧 Listen now and take action:Visit us here for amazing resources: https://thebeautybizagency.com/

Feb 11, 202525 min

Ep 48The Missing Piece That Took Tanya’s Salon from Stressed to Success”

In this powerful episode of Salon Swagger, host Brie interviews Tanya, a commission salon owner who completely transformed her business and life with the coaching tools from The Beauty Biz Agency. Tanya shares her inspiring journey—how she went from feeling overwhelmed and stuck to becoming a confident, profitable leader with a salon that runs like a well-oiled machine. Together, they dive into the game-changing impact of investing in yourself, building a positive team culture, and having the right strategies to create real, lasting growth.Feeling ready for your own transformation? Visit www.thebeautybizagency.com for resources, coaching options, and tools to grow your business.If you enjoyed this episode, please like, share, and subscribe! Let’s inspire more salon owners to make bank, run the show, and ditch the chair!

Feb 4, 202529 min

Ep 49"How to Escape the Salon Owner Chaos Cycle—For Good"

Ready to break free from chaos and transform your salon or spa into a powerhouse of profit and freedom? In this episode of Salon Swagger: Make Bank. Run the Show. Ditch the Chair., Brie gets real about redefining investments—not just in money, but in time, energy, and your future. Hear her personal journey from survival mode to running a salon that thrives on autopilot, and discover the key strategies that can revolutionize your business. From breaking habits that keep you stuck to choosing the right coach to guide you, this episode is packed with actionable insights and real talk about what it takes to truly level up.If you’re ready to invest in yourself, visit www.thebeautybizagency.com for the tools, coaching, and resources you need to take control of your business and your life. Don’t miss this game-changing episode!

Jan 28, 202535 min

Ep 47"Are You Tapping Into Everything Your Sales Rep Can Do for Your Salon?"

Are you making the most of your sales rep and distributor? 🤔 If you think they’re just there to stock your shelves, think again! In this episode of Salon Swagger: Make Bank. Run the Show. Ditch the Chair., we’re joined by Krystelle, a seasoned sales consultant with 15 years of experience in the professional beauty industry.Krystelle shares insider tips on how sales reps can help you:✨ Plan promotions that boost revenue✨ Manage inventory like a pro✨ Access exclusive tools and resources to grow your businessDiscover the secrets to building a strong partnership with your sales rep and how this often-overlooked resource can take your salon to the next level. Don’t leave money on the table—learn how to maximize this valuable relationship!🎧 Tune in to learn:1️⃣ What a day in the life of a sales rep looks like2️⃣ Common mistakes salon owners make with inventory and budgeting3️⃣ How distributors like Salon Services Pro provide more than just products💡 Ready to transform your salon business? Learn more about The Beauty Biz Agency coaching programs at www.thebeautybizagency.com👉 Don’t forget to like, subscribe, and share this episode! Follow us on social: @thebeautybizagencyKrystelle’s info: SalonservicesPRO.comIG Handles:SSPRO_KrystelleSalonservicesPRO

Jan 21, 202535 min

Ep 46Is Your Salon Killing Stylist Careers? Fix This NOW!"

Stylists Are Leaving Commission Salons... But Why?In this episode of Salon Swagger, we’re uncovering the hard truths about commission salons that no one else is talking about. 💥 Are you a salon owner struggling to keep your team motivated and growing? Or a stylist who feels unsupported and stuck in your career? This episode is your wake-up call.🔥 We’ll tackle the BIGGEST issues in commission salons, including:✅ Why stylists feel trapped—and what owners can do to fix it.✅ The myths about commission salons that hurt everyone.✅ How to build a salon where stylists and owners BOTH win.👉 If your salon is stuck in a cycle of frustration, this is the episode that could change everything. Don’t miss it—click play now!For more resources visit: https://thebeautybizagency.com/

Jan 14, 202538 min

Ep 45“Likes Don’t Pay the Bills: How to Use Social Media to Fill Your Chair”

Likes Don’t Pay the Bills: How to Use Social Media to Fill Your ChairAre you chasing likes, comments, and shares but not seeing results in your salon or spa business? In this episode of Salon Swagger, we’re breaking down how to use social media strategically to attract clients, build trust, and ultimately, fill your chair.We’ll cover:Why vanity metrics don’t matter (and what does).How to stop chasing trends and stay consistent.The five phases of the Click to Chair: The Ultimate Client Journey and how to create content that speaks to each stage.Simple strategies to overcome social media overwhelm and focus on what really works.This is your guide to turning social media from a time-waster into a powerful tool for business growth. Watch now and start posting with purpose!💇‍♀️ Don’t forget to subscribe for more salon and spa business tips!And visit our website for some amazing free resources to level up your salon or spa instantly! https://thebeautybizagency.com/

Jan 7, 202531 min

Ep 44Is Your Past Holding You Hostage?

🎧 Is Your Past Holding You Hostage?Are the same old struggles keeping you from running the salon or spa of your dreams? In this episode, we’re uncovering how to let go of the baggage holding you back—whether it’s outdated systems, fear of change, or past mistakes. 🖤✨It’s time to reclaim your role as the visionary leader your business needs. Step into a future filled with growth, freedom, and a team that thrives because you lead with confidence. Ready to rise above? Let’s get started!👉 Find more resources for salon and spa owners at www.thebeautybizagency.com.

Dec 31, 202424 min

Ep 43"We Listen and We Don't judge"

In this lighthearted and relatable episode of We Listen and We Don’t Judge: Podcast Edition, we dive into the hilarious, slightly questionable, and oh-so-real things salon and spa owners do to survive the chaos of running a business. From spotting color tubes with a drop left and sneaking them back on the shelf to pretending to be “in a meeting” while scrolling TikTok behind a closed office door, we’re sharing all the quirks that make salon life unique. This episode is a fun, no-shame look at those little habits we all know we probably shouldn’t do—but let’s be real, we’ve all been there. Tune in for laughs, a dose of honesty, and maybe even a lesson or two along the way. https://thebeautybizagency.com/

Dec 24, 202424 min

Ep 422025: EPIC Year Ahead

2024 was no walk in the park for salon and spa owners, and we’re not sugarcoating it. In this powerful episode of Salon Swagger, Brie Holt and Chandra See dig into the real challenges that left many business owners feeling stuck and overwhelmed. But here’s the twist: those challenges can be the foundation for something incredible in 2025.From breaking free of survival mode to crafting a vision that actually excites you, Brie and Chandra serve up actionable insights to help you transform your business and your life. They explore why financial health should be a top priority, why fear keeps you stuck, and how small, intentional actions can drive massive change. Plus, they share why leadership isn’t about doing it all—it’s about building systems, empowering your team, and stepping into your role as a visionary.If you’re ready to stop surviving and start thriving (without the fluff), this episode is your roadmap to making 2025 the year everything changes.Key Takeaways2024’s challenges hold valuable lessons for 2025.Feeling stuck doesn’t mean you’re out of options—it’s a call to action.Even small steps forward create momentum and spark transformation.Prioritizing financial health sets the stage for sustainable success.Leadership is about inspiring and empowering, not micromanaging.A clear vision is your compass for achieving your goals and legacy.Visit us for tips, tricks and strategies at : https://thebeautybizagency.com/

Dec 17, 202434 min

Ep 41"Reset, Rebuild... or Stay Miserable? The Choice That Changes Everything"

"Reset, Rebuild… or Stay Stuck? How to Conquer Fear and Transform Your Salon"Feeling overwhelmed, stuck, or out of sync with the salon or spa business you’ve built? It might be time to reset or rebuild—and this episode of Salon Swagger is your roadmap to making that choice. Brie Holt and Chandra C. dive deep into the fears holding salon owners back, from losing employees to facing financial hits, and reveal how embracing change can align your business with your vision and values.💡 Takeaways You Can’t Afford to Miss:It’s NEVER too late to reset or rebuild.Fear is the #1 roadblock keeping owners stuck.Negativity in the workplace? It’s killing your culture.Letting go of the wrong employees = a healthier business.A clear vision is your GPS for success.Culture impacts EVERYTHING: morale, clients, and growth.Leadership isn’t optional—it’s the backbone of a thriving business.Skills can be taught, but culture can’t be faked.Consistent leadership = trust, alignment, and growth.Change starts small, but it leads to BIG progress.🔥 Ready to take control, ditch the fear, and build the business you’ve always dreamed of? Hit play and let’s make it happen!👉 Like, subscribe, and head to www.thebeautybizagency.com for the tools and strategies you need to boss up.

Dec 10, 202435 min

Ep 40"Wake-Up Call: Why Your Business Might Be Making You Miserable (Even If It’s Profitable)"

Wake-Up Call: Why Your Business Might Be Making You Miserable (Even If It’s Profitable)In this Salon Swagger episode, Brie and Chandra tackle the raw truth about salon and spa ownership: what happens when the business you built starts draining your happiness? They break down the signs it’s time to hit reset or rebuild, and how to make the tough calls that lead to real joy and alignment.💡 What You’ll Learn:Why feeling resentful might be your red flag.Being profitable doesn’t mean you’re fulfilled.How a toxic culture can hide behind top performers.The difference between a business reset and a full rebuild.Why team morale matters more than you think (and your clients can feel it).Disconnected? Frustrated? Let’s fix that energy.This episode is all about stepping into your power as a business owner and creating a space that makes you—and your team—love coming to work.🔥 Ready to level up your mindset and your business? Hit play, like, and subscribe! Visit www.thebeautybizagency.com for tools to slay your goals.

Dec 3, 202441 min

Ep 37"Your Business Isn’t Stuck, You Are—How to Take Control and Start Growing"

Still feeling stuck in your salon or spa? In this episode, Brie and Chandra dive deep into how salon owners can stop waiting for change and start making it happen today.Here’s what you’ll uncover:Why being unclear about your goals is the biggest roadblock to your success.How small, consistent actions lead to massive growth—without feeling overwhelmed.The power of seeking mentorship to avoid years of frustration and stagnation.Why feeling stuck is a signal for change, not a sign of failure.If you're ready to stop waiting and start taking control of your business and your life, this episode will show you how to take those first steps toward real transformation.👉 Your next chapter is waiting! Visit www.thebeautybizagency.com for tools and resources to start building the business and life you deserve.

Nov 26, 202445 min

Ep 39Stop Losing Clients at Checkout: Master the Follow-Up Game"

In this episode of Salon Swagger, Brie and Chandra shine a spotlight on one of the most overlooked—but most critical—parts of the client journey: the service close. If you’re skipping this step or not nailing it, you’re leaving money, client loyalty, and future bookings on the table.Here’s what we cover:💡 What the service close really is and why it’s a game-changer for retention and revenue.💡 The common mistakes salon and spa owners make that sabotage the close.💡 How to confidently recommend retail, rebook appointments, and set up clients for success.💡 Simple strategies to turn your service close into a smooth, profitable, and repeatable process.🎯 Don’t let your hard work go to waste at the finish line. Tune in to learn how mastering the service close can transform your client relationships and your bottom line.💡 For more tools and tips to boost your business, visit www.thebeautybizagency.com.👍 Like, comment, and subscribe for more insider secrets to running a successful salon or spa! 🚀

Nov 23, 202434 min

Ep 38Why Your Client Journey Falls Flat (And How to Make It Seamless)"

In this episode of Salon Swagger, Brie and Chandra break down the steps to creating a seamless client journey in your salon or spa. They revisit key topics like social media, website optimization, pricing, and consultations before diving into the heart of today’s discussion: setting the stage for a flawless service experience and nailing the service close. Here’s what’s inside: 💡 How preparation and a clean, organized space set the tone for a positive client experience. 💡 The power of consistent service processes and why SOPs are a non-negotiable for quality. 💡 Tips for owners to train their team and ensure accountability for following SOPs. 💡 The service close: what it is, why it matters, and how it boosts satisfaction, retention, and revenue. 💡 The importance of implementing the entire client journey for lasting success in your business. 🎯 Ready to elevate every guest’s experience? Tune in to learn how to build a process that creates happy clients, happy teams, and a thriving salon or spa. 💡 For tools and resources to master the client journey and more, visit: https://thebeautybizagency.com/👍 Don’t forget to like, comment, and subscribe for more actionable strategies to grow your business and wow your clients! 🚀✨

Nov 23, 202430 min

Ep 36"Why Your Team Hates Selling Retail (And How to Make Them Love It)"

Is your team shying away from selling retail products? In this episode, Brie and Chandra dive into the common challenges salon owners face when getting their teams to recommend retail—and why it’s more than just about making a sale.You’ll learn:Why retail recommendations are a critical part of client care and should be seen as a service.How to reframe fear of rejection and transform it into a learning opportunity.The importance of consistent training and creating a retail-friendly culture in your salon.How building genuine relationships with clients can skyrocket your retail success.If you’re ready to enhance your salon’s profitability and client satisfaction through retail, this episode is packed with actionable strategies to get your team on board and boost your bottom line.👉 Ready to take your retail sales to the next level? Visit www.thebeautybizagency.com for more expert resources.

Nov 19, 202436 min

Ep 35"Legacy Meets Innovation: Chris Knudsen on Reinventing Tradition at Mane Attraction Salon"

In this episode of Salon Swagger, hosts Brie Holt and Chandra C. welcome Chris Knudsen, co-owner of Mane Attraction Salon, to discuss his journey in the hair industry, the importance of education and training, and the challenges faced during the pandemic. Chris shares insights on the future of commission salons, building a strong training program, and the impact of community engagement through charity work. He emphasizes the need for salon owners to treat their business like a business, understand their numbers, and maintain a focus on customer experience. The conversation concludes with Chris offering valuable advice for sustainable business practices and the importance of perseverance in the industry.Takeaways:Chris Knudsen's family history in the hair industry influenced his career choices.Education and training are crucial for success in the salon business.The pandemic forced salons to adapt and become more flexible with their teams.Commission salons can thrive by creating a strong team culture.A well-structured training program can attract talent and improve skills.Community engagement through charity work enhances salon reputation.Future goals for salons include expansion and innovation in client experience.Salon owners must understand their financials to sustain their business.Marketing and client retention are key to salon success.Personalized customer experiences can differentiate a salon from competitors.https://thebeautybizagency.com/https://www.maneattractionsalon.com/https://www.instagram.com/lifeasahairdresser?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==https://www.instagram.com/maneattractionsalonphx?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Nov 12, 202455 min

Ep 34"Feel Like You’re Drowning in Your Salon? This Is How to Get to CEO Status"

Are you stuck in the cycle of overwhelm, financial instability, and endless struggle? In this episode, Brie and Chandra break down the key challenges salon and spa owners face—and how to transform your business with a solid strategy.Here’s what you’ll discover:How a lack of strategy is keeping your salon from growing and thriving.The four building blocks of a successful salon strategy: Authority, Organization, Financial Momentum, and Purpose.Why aligning your mission, vision, and core values is crucial for decision-making and team culture.How understanding your client avatar and implementing effective systems can skyrocket your success.The importance of tracking KPIs and conducting SWOT analyses to steer your business in the right direction.Ready to ditch the struggle and step into your CEO role? Tune in for powerful insights on creating a business strategy that drives growth, attracts the right clients, and builds a strong team culture.👉 For more strategy tips, grab your free resource at www.thebeautybizagency.com.

Nov 5, 20241h 15m

Ep 33Sammi's Journey from Associate Stylist to Salon Educator

In this episode, Brie and Sami discuss the benefits of working in a commission-based salon versus renting a booth or suite. They debunk common myths about commission salons and highlight the financial stability and support provided by these establishments. They also emphasize the professional growth potential and career advancement opportunities available in commission-based salons. In this conversation, Brie and Sami discuss the growth opportunities and long-term career advantages available in a commission salon. They highlight the possibilities for advancement, such as becoming an educator or brand color educator, and the ability to work with different brands and attend various classes. They also emphasize the importance of a salon's reputation and client base in impacting a stylist's career trajectory. Sami shares her experience of working in a commission salon and the support and positive energy she receives from her coworkers. The conversation concludes with advice for those considering a career in the beauty industry and the importance of finding the right balance as a salon owner.TakeawaysWorking in a commission-based salon provides financial stability and eliminates the need to worry about business-related tasks such as marketing, taxes, and inventory management.Commission salons offer a supportive and collaborative team environment, fostering professional growth and building confidence.There is a misconception that independent stylists make more money, but in reality, accurate reporting of earnings and expenses often results in comparable financial outcomes.Commission-based salons provide resources and opportunities for education and skill development, which may be financially challenging for independent stylists.Working in a commission-based salon allows for structured growth plans and career advancement opportunities, while independent stylists may face limitations in expanding their business.The team environment in commission salons promotes camaraderie, support, and accountability among stylists. Working in a commission salon offers numerous growth opportunities, such as becoming an educator or brand color educator.Commission salons provide the chance to work with different brands, attend classes, and expand one's skillset.A salon's reputation and client base can greatly impact a stylist's career trajectory.Positive energy and support from coworkers contribute to a fulfilling working experience.Finding the right balance as a salon owner is crucial for running a successful business and supporting employees

Oct 29, 202444 min

Ep 32"Why Are You Still Playing Superwoman? The Truth About Leading While Struggling"

Ever feel like you have to be everything to everyone—at home and in your business? In this episode, Brie and Chandra open up about the unspoken challenges faced by salon and spa owners, especially women, as they juggle personal struggles with business responsibilities.Tune in for:Personal stories of loss and adversity that shaped their leadership.How to navigate the pressures of being a caregiver and a leader without burning out.Practical strategies for setting boundaries, delegating tasks, and focusing on progress over perfection.Why it’s okay to ask for help and how vulnerability can strengthen your team.You don’t have to do it all alone. This episode is a reminder that it’s okay to be human, take breaks, and lean on others for support as you lead your business through tough times.👉 Need more tools to manage business and life? Visit www.thebeautybizagency.com.

Oct 22, 202432 min

Ep 31"Struggling with Your Salon? Here’s How These Owners Found Their Breakthrough"

Ever feel like your salon is on the edge of a breakdown? In this episode, Brie and Chandra share powerful stories of salon owners who faced the toughest challenges—from team walkouts and financial fears to leadership struggles—and turned their businesses around.You’ll hear:How Tanya, Rose, Kathlyn, and Lori overcame their toughest obstacles and transformed their businesses.Why taking bold action and seeking help is the secret to overcoming adversity.How building a strong, supportive team can change the entire trajectory of your business.Why understanding your finances and embracing change are non-negotiable for success.No matter how big the challenge, success is possible. If you’re ready to stop spinning your wheels and make real changes in your salon, this episode will give you the inspiration and strategies to move forward.👉 For more actionable tips and tools to transform your salon, visit www.thebeautybizagency.com.

Oct 15, 202431 min

Ep 30"Why Your Social Media Sucks—And How to Fix It Without Working Harder"

Is your social media feeling like a time-suck with little reward? In this episode, Brie sits down with Tiffany Welty, a freelance social media manager, to reveal the strategies that actually work for salon and spa owners. In this episode, you'll learn:Why many salon owners are missing the mark on social media.How to simplify your social media without sacrificing quality.The power of building a community and creating engaging content that actually works.Advanced strategies to grow your brand with smart posting, email marketing, and audience insights.Stop wasting time and start posting smarter, not harder. Tiffany shares how to refine your social media strategy, build a loyal following, and increase your business success. Ready to take your salon to the next level? Visit www.thebeautybizagency.com for more tools to grow your salon’s online presence.

Oct 8, 202427 min