The Appraiser Coach Podcast

What do two battling convenience stores have to do with running a successful appraisal business? Dustin teaches how reputation matters.

Joining Dustin for a second time is Jacob Brewster. He joined Dustin years ago from California and recently moved his business and family to Utah. It can be done and today, Jacob shares some tips on those who are thinking about moving.

What is the monthly minimum you need to hit in order to keep your bills paid, your employees happy, and you in the lifestyle you have chosen for yourself? Dustin breaks down the numbers in a way that makes it easy to understand.

Do you have "afluent-enza" or a fear of success? Dustin talks today about how to recognize it and more importantly how to remedy it.

Many of us go through life doing what we know to do, but never stopping to figure out why. Why do we do what we do? What is your definition of wealth. Dustin gives his today and explains how that little definition leads his life.

Ann O'Rourke joins us again (it has been a while) to talk about non-lender work. Specifically, she wrote an article in Appraisal Today that all appraisers either in or thinking of getting into the non-lender side of valuation should read. Why communication is different with non-lender.

One of Dustin's goals with this podcast is to give appraisers access to information. Today, he has Brandon Reich on with Choice Valuation. Brandon produces tools for appraisers that you may want to consider.

Unless you are a number hitter, you have had this happen to you; you don't come in at or above purchase price on a sale and the agent decides he or she will never use you again. Some even begin to spread rumor on why others should also not work with you. What do you do if that happens to you? We are joined today by a veteran appraiser who had this happen to her and what she can do about it.

It is so easy to be negative, especially online. But who are we serving? Dustin reminds us today to be nice, especially to other appraisers.

Today on the program, Tim Andersen dives into a word we use frequently, but probably have not sat down to analyze. The word is "analyze" and it is time to find out what it means to an appraiser.

Marketing 101 will tech you that your goal is to get someone to say yes. What if we turned that on its head. Is is possible you will have better negotiations if you go after a no instead?

There is an old saying that when you get bucked off, you gotta get back on the horse. The same is true when you fall snow skiing. Dustin tells a story about another fall he had recently and what happened when he got back up. More importantly, he relates it to your appraisal business and the importance of pressing forward.

Dustin had a scary experience while he was out driving the other day. Is the risk of taking comp photos worth the pay off? Let's explore it.

Do you know someone who does not take their own comp photos? Is there anything wrong with that? This is the second in a two-part series talking about thinking like a business owner.

When we compare our fees to our so-called "competition," we reveal who we truly are - or our WHY. We are acting like a technician. Though there is nothing inherently wrong with being a technician, there is a difference when you think like a business owner.

What does the infamous Mark Skapinetz have to say about desktop appraisals? His answers might surprise you. Mark joins Dustin today. Don't miss this episode.

We all carry a full movie studio in our pockets. Why you should turn that thing on and create your own motion pictures for the appraisal world often.

It’s another Dear USPAP Instructor episode with Tim Andersen. Today, we talk about purchase and sale contracts. Is it necessary for the appraiser to see them? We will also talk adjustments. Are they really that important?

Dustin is an avid reader (well, listener) of books. Here are a few he has read lately

Rachel Massey joins us for another look at the private appraisal work scenario. With lender work changing so much, many appraiser are looking to get into or further focus on non-lender work, but is it all it is cracked up to be?

Here are the most frequent apps Dustin is using for you to consider.

We are joined again by USPAP instructor extraordinaire Tim Andersen ([email protected]) for another episode of Ask The USPAP Instructor. Today, what do you do when the client refuses to give you the purchase and sale contract and are adjustments necessary?

Computer problems are constant at most appraisal offices. How do you keep yourself up and running without spending a fortune? Dustin shares his, low-budget, solution in this episode.

Today, we are joined by an anonymous guest who was blacklisted (or "brownlisted"). What do you do when that happens? Dustin gets into the nitty gritty of this unfortunate situation today.

Like most appraisers, you probably have a lot of photos to store. How do you do it without taking up room on your computer. Dustin has a suggestion.

Dustin, in a previous episode, talked about evaluations and made the statement that we are disallowed from doing them. Today, he clarifies that comment and talks about what the future of appraisal might look like.

One of Dustin's pet-peeves is when someone (say an employee) says, "I have some bad news" with no other context. Here is his solution.

There are a handful of software companies that help appraisers in supporting their adjustments. Gandysoft has been around for years and today Dustin connects with Michael Gandy himself.

Dustin gets between 5-10 calls a day from unknown numbers. Yes, he is on the do not call registry. So, what is his solution to spam calls? The answer might surprise you and make you wonder why you didn't think of it first.

Two years ago, Dustin introduced you to Lamar Ellis of Drone Education Services (droneeducationservices.com). Today, Dustin reconnects with Lamar to see what has changed in the drone world and how it relates to appraisers.

Dustin often gets questions about going paperless and they usually have a "but" in the middle. "I get it, but...." What do you do with the buts when it comes to going paperless?

Dustin recently spent a few weeks in France and Italy. Some of his adventures (or misadventures) have great life lessons for appraisers and appraiser business owners.

You are 86% more likely to achieve your goals with an accountability partner. As appraisers, we are more likely than most to hid away in our appraiser caves, but a running partner can help you get where you want to be.

Jamie Owen of Cleveland Appraisal Blog (www.clevelandappraisalbog.com) joins Dustin to talk about what makes an appraisal supportable.

What does a text at 12:30 AM teach us about the employer/employee relationship? Where does the convenience of tech end and the need for face to face interaction begin?

What does an appraiser who got a degree in accounting and who is mentoring under Tim Andersen have to say about the appraisal world? His answers might surprise you - especially as it has to do with desktops and hybrids.

"Anything Dustin offers is excellent. He consistently gives 100% of himself to provide the most relevant and valuable information to help appraisers make measurable progress in their businesses."   Jason Fischman, SRA, AI-RRS, ASA, IFA, AGA, RAA, MNAA, HMS

How are you treating your clients? Do you over-promise, but under-deliver? Not a formula for success. Dustin teaches a principle today that will keep your clients loyal to you even during the slow times.

The General Purpose Appraisal Report is likely under-served. It is a powerful, and diverse document that can and probably should be used more often. Michael Buuchianeri joins Dustin today to talk about the GPAR and why it deserves another look.

There are many principles, which if lived, pave the way for success, but none of them will work without this one.

Ernie Durban recently wrote an article for the Buzz Magazine titled Blockchain Technology You Can Trust and he is here today to break it down. What is Blockchain and why should appraisers care?

Dustin talks about a real life situation where an appraiser hurts himself, the borrower, and others by valuing too high for the market to support.

What changes are coming? How will you position yourself for the future of valuation. Today, Dustin gets personal and tells how change has impacted his life and maybe there are a few lessons that can be gleaned from his refiner's fire.

Dustin had an encounter with an appraiser who said, "I still use a clipboard and pen." For those of you in that mode, is it time to think outward?

Will Zillow put the appraiser out of business? Dustin takes time today to explain what a Zestimate really is and why it can be an appraiser's best friend.

Dustin gives an analogy of a CPA being allowed to do number crunching on all levels, yet appraisers are banned from doing so. Why is that?

We enter vacant buildings. We travel in strange neighborhoods. We roll down our windows and take photos of houses. Every day, we put ourselves in danger doing our jobs. Blaine Feyen (Real Value Podcast) joins Dustin today to talk safety.

Dustin shares the experience he had recently with an attempted appraiser get together in his local area. Have you done this? What has been your experience?

How do you answer when a neighbor asks you a valuation question? Also, can we be any more confusing when it comes to Highest and Best Use? Tim Andersen is here to clear the muddy waters.

A question came into the program from Kristen. She is a new appraiser and is wondering what to charge her clients for appraisal work. Also, where does she dig up new business? Dustin tackles these two questions today.