Tim Horton's faces customer backlash following an all-to-familiar problem
The Alex Pierson Show · 640 Toronto / Curiouscast
December 7, 201812m 18s
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Show Notes
Alex is joined by Marc Gordon, Marketing Guru and Customer Experience Expert, to talk about how Tim Horton's are facing backlash from customers after a new coffee-cup-lid concept, aimed to stop leaks, is actually causing more than usual.
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