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The AI in Business Podcast

The AI in Business Podcast

1,130 episodes — Page 1 of 23

The Architecture Shift Behind Reliable Enterprise AI - with Ravi Marwaha of Arango

May 14, 202637 min

Why Manufacturing's Most Valuable Data Isn't in Any System — with Anand Gnanamoorthy of Ingersoll Rand

May 13, 202631 min

Why Predictive AI in Service Only Works on the Right Foundation - with Niken Patel of Neuron7.ai

May 13, 202628 min

Building Predictive Safety Systems in Energy Operations - with Patricio Rivera of Oxy

May 12, 202623 min

Fixing the Pilot‑to‑Production Gap in Enterprise AI - with Lawrence Whittle of HTEC Group

May 11, 202637 min

From Experimentation to Clinical-grade AI in Healthcare - with Alex Tyrrell of Wolters Kluwer

May 5, 202630 min

Capturing Tribal Knowledge to Solve the Manufacturing Skills Gap - with Sebastian Dykas of Smith+Nephew

May 1, 202634 min

How Digital Transformation Shortens the Path to Clinical Trials - with Dr. Gopalendu Pal of Target

Apr 28, 202626 min

Operationalizing Real-Time Voice Intelligence for FinServ and CX - with Ken Morino of Modulate

Apr 24, 202636 min

Building Trustworthy AI for Enterprise Workflows - with Amar Akshat of PaySafe

Apr 21, 202620 min

Scaling Regulated Data Workflows Without Lock‑In - with Juan Orlandini of Insight

Apr 17, 202622 min

Breaking Bottlenecks in Life Sciences R&D with AI Innovation - with Aziz Nazha of Incyte Pharmaceuticals

Apr 16, 202630 min

Scaling Customer Experience with Operationalized Agentic AI - with Shezan Kazi of Dialpad

Apr 16, 202629 min

Turning Computer Vision Into Real‑World Value at Enterprise Scale – with Joseph Nelson of Roboflow

Apr 15, 202639 min

Making Workforce Training Affordable with Tiered Storage - with Aaron Demory of Fearlus

Apr 14, 202621 min

Connecting Forecasting and Warehouse Decisions at Scale - with Jerod Hamilton of Tyson Foods

Apr 8, 202624 min

Decentralized Trials That Scale Globally Without Compliance Risks - with Emma Vitalini of Amgen

Apr 7, 202630 min

Solving the Expertise Gap with AI in Manufacturing - with Antoine Bisson of Poka

Apr 6, 202629 min

How Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider

Tax processes remain constrained by document-based workflows that limit data accessibility, speed, and cross-system integration. In this episode, Neal Schneider, Co-Founder and CTO at K1x, and Ken Powell, Chief Revenue Officer at K1x, unpack how shifting to standardized, connected tax data enables more efficient processing, interoperability, and improved use of information across stakeholders. The discussion focuses on reducing manual data handling, progressing through stages of data maturity, and using centralized data to support faster processing and more informed client work. This episode is sponsored by K1x. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner

Apr 2, 202630 min

Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE

The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and workforce attrition. In this episode, Philipp Heltewig, Chief AI Officer at NiCE, unpacks how enterprises can transition to a proactive, AI-first customer experience by rethinking core service processes for the age of automation. The discussion outlines the shift from measuring simple deflection to prioritizing resolution quality, alongside the technical requirements for structuring APIs and knowledge bases to support high-performance AI agents. This episode is sponsored by NiCE. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner

Apr 1, 202640 min

Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie

Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack of clear governance for grading automated workflows. In this episode, Christo Siebrits, Senior Associate and General Counsel at AbbVie, outlines how a validated internal large language model environment combined with a forced-ranking strategy for use cases can mitigate risk while focusing technical resources on high-value initiatives. The discussion focuses on practical frameworks for cross-functional training, aligning with the EU AI Act, and integrating legal oversight into early-stage technical development to ensure scalable and compliant innovation. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert.for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 31, 202621 min

What Global Tariff Uncertainty Means for Supply Chain Leaders - with Edmund Zagorin of Arkestro and Michael Shin of Trinity Rail Industries

Supply chains are being pushed to move faster while geopolitical volatility makes traditional planning cycles increasingly fragile for global enterprises. In this episode, Edmund Zagorin, Founding Chief Strategy Officer at Arkestro, and Mike Shin, Chief Supply Chain Officer at Trinity Rail Industries, join Daniel Faggella, Emerj CEO and Head of Research, to examine how proactive, data‑driven procurement models help organizations balance cost, capacity, and continuity under these conditions. They highlight how offer‑driven sourcing, automated contract intelligence, and supplier‑alternative discovery shorten decision cycles, surface hidden risks, and strengthen collaboration across procurement and supply chain teams. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 27, 202646 min

Managing Third-Party Risk at Scale Without Drowning in Surveys - with Carey Smith

The collapse of traditional, static survey models at scale creates a systemic visibility gap that transforms multi-tier supply chain dependencies into boardroom-level risks. In this Aravo-sponsored episode, Carey Smith, former CIO and Chief Technology Innovation Officer of Blue Cross Blue Shield of Minnesota and President and CIO of XcelerateHealth, outlines how enterprises must transition to continuous, AI-enabled monitoring to achieve deterministic explainability in risk scoring. The discussion focuses on shifting from simple risk detection to operational resilience by automating remediation playbooks and segmenting vendor scrutiny based on business materiality Want to share your AI adoption story with executive peers? Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner

Mar 26, 202614 min

Why Enterprise AI Fails Without a Context Engine - with Eran Yahav of Tabnine

Enterprises are facing an 80% failure rate for AI agents in complex tasks because these systems lack the deep understanding required to navigate established legacy environments and existing internal systems. In this episode, Eran Yahav, CTO and co-founder at Tabnine, outlines how an enterprise context engine acts as a persistent memory and mapping layer that onboards AI systems into specific business logic, security perimeters, and organizational dependencies. The conversation highlights how this infrastructure can double agent success rates and reduce token costs by 80% while allowing technical leaders to establish swim lanes that ensure agents operate reliably within complex software architectures. This episode is sponsored by Tabnine. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 25, 202630 min

From AI Experiments to Enterprise Value Driving Real Business ROI - with Dan Diasio of EY

AI adoption is forcing a shift from automating yesterday's processes to redesigning the enterprise for differentiation and growth. In this episode, Dan Diasio, Global AI Consulting Leader and Americas Consulting CTO at EY, joins Emerj's Matthew DeMello to unpack why leading organizations are reallocating AI gains toward workforce reinvention, new operating models, and competitive advantage rather than headcount reduction. The conversation distills how executives are reframing investment strategy, avoiding the visibility trap, and aligning mindset, skill set, and tool set to unlock enterprise‑level value. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast! Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner

Mar 24, 202639 min

Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate

The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO & Co‑Founder at Modulate, joins Emerj's Nick Gertsch to examine how audio‑native, multi‑model analysis exposes social engineering and deepfake‑driven threats that traditional tools routinely miss. The discussion highlights how leaders can strengthen real‑time detection, limit downstream financial and regulatory impact, and evaluate voice‑AI systems based on accuracy, speed, and adaptability to evolving fraud tactics. This episode is sponsored by Modulate. Learn how brands work with Emerj and other Emerj Media options atgo.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 20, 202628 min

From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco

A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer at Outshift by Cisco, joins Emerj's Matthew DeMello to unpack why the missing cognitive layer in multi‑agent environments limits progress and what it will take for agents to operate as a collective rather than isolated tools. He highlights how leaders can make meaningful headway by choosing low‑risk, high‑impact starting points and building on open, interoperable foundations that support future evolution. This episode is sponsored by Outshift by Cisco. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 19, 202631 min

Why Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti

Financial institutions are finding that the primary bottleneck to AI adoption isn't the technology itself, but the inability to govern sensitive data with the precision required for enterprise-scale deployment. In this episode, Mark Crean, Regional Vice President of Sales from Securiti AI and James Dean, AI Specialist at Google Cloud, breaks down how fragmented data and access risks keep high-value use cases trapped in the pilot phase. They outline the shift toward disciplined data classification and the cross-team alignment necessary to transition AI into regulated, revenue-critical workflows. The conversation highlights why remediation and traceability have become the ultimate benchmarks for safety and ROI in the sector. This episode is sponsored by Securiti AI. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 18, 202635 min

How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops

A decade of stalled industrial AI efforts has given way to a new phase where agentic systems can finally handle complex, variable operational tasks without the brittle constraints of earlier automation. In this episode, Somya Kapoor, CEO at IFS Loops, joins Daniel Faggella Emerj CEO and Head of Research to examine how digital workers can be introduced as task‑specific assistants that learn from business instructions and progressively take on procurement, service, and back‑office responsibilities. She highlights the shift toward managing these agents alongside human teams, emphasizing focused adoption, measurable operational gains, and the need for built‑in oversight, auditability, and guardrails. This episode is sponsored by IFS. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 18, 202626 min

How Walmart Is Reengineering AI Delivery Speed - with David Glick of Walmart

Enterprise AI is outpacing the operating models built to support it, forcing leaders to reconcile rapid iteration with safety, governance, and real‑world scale. In this episode, David Glick, SVP of Enterprise Business Services at Walmart, examines how stopwatch‑speed prototyping, nano‑agent architectures, and evolving security processes are reshaping enterprise delivery. The discussion highlights shifts from monoliths to federated agents, faster iteration cycles, and the emerging need to build the machine that builds the machine. Executives shaping real AI outcomes are invited to contribute their lessons to a curated peer audience. Learn more at go.emerj.com/expert to be considered for a future 'AI in Business' episode. Align your brand with the executives defining the enterprise AI agenda—partner at go.emerj.com/partner

Mar 17, 202618 min

Why Supply Chain Design Becomes the Differentiator as AI Automates Planning - with Don Hicks of Optilogic

The traditional focus on supply chain efficiency has created brittle networks that break under modern volatility and shifting global trade consensus. Optilogic provides an AI‑native platform for supply chain design, where autonomous agents build models, generate scenarios, and evaluate network tradeoffs. In this episode, Don Hicks, CEO at Optilogic, unpacks why enterprise leaders must run supply chain planning and design as parallel, symbiotic processes to move beyond current network constraints and build for long-term resilience. The discussion outlines a framework for using AI to automate routine tactical decisions while leveraging human-led what-if simulations to architect future-state competitive advantages. This episode is sponsored by Optilogic. Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner

Mar 16, 202647 min

Turning Market Shifts into Field Action for Medtech Commercial Teams - with Mike Monovoukas & Alex Wakefield of AcuityMD

The reliance on historical data and manual CRM entry has created a significant gap between internal strategy and the real-time signals driving today's complex medical technology market. In this episode, Mike Monovoukas, CEO and Co-founder, and Alex Wakefield, CRO at AcuityMD, examine how operationalizing AI through proactive market signals and field-based insights can drive revenue growth by increasing representative effectiveness. The discussion outlines frameworks for achieving 10x efficiency gains by integrating voice-driven workflows and predictive data to accelerate territory onboarding and eliminate administrative burdens. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast! This episode is sponsored by AcuityMD.

Mar 13, 202639 min

Why Manual K-1 Workflows Are Breaking Under Modern Tax Complexity - with Ken Powell of K1x

In today's episode sponsored by K1x, the accounting sector faces a critical inflection point as a deficit of 300,000 professionals intersects with escalating regulatory complexity and a doubling of alternative investment data. Ken Powell, Chief Revenue Officer at K1x, examines how sophisticated tax technology is facilitating a transition from experimental pilot programs to the institutional deployment of automated workflows that neutralize the limitations of manual compliance. The discussion outlines a strategic framework for implementing straight-through processing to extract intricate, non-standardized data from supplemental disclosures, effectively compressing a week of manual labor into several hours. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 12, 202633 min

Building a Virtuous Cycle of Analytics in Global Enterprises - with Barry McCardel of Hex

Enterprise data estates often optimize for platform expansion over decision velocity, producing reporting layers that signal activity but fail to accelerate strategic outcomes. In this episode, Barry McCardel, CEO at Hex, examines how leading organizations can compress the gap between executive questions and decision-grade insight to materially increase the enterprise value of data. The discussion focuses on tightening feedback loops, operationalizing collaborative and AI-augmented analysis, and redefining data ROI around adoption, trust, and measurable business impact rather than production metrics. This episode is sponsored by Hex. Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner. Want to share your AI adoption story with executive peers? Click emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 11, 202638 min

AI Use Cases, Deployment, and Measuring Real-World ROI - with Ylan Kazi of Blue Cross Blue Shield of North Dakota

Today's guest is Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield of North Dakota. With deep experience leading enterprise AI strategy in regulated healthcare, Ylan brings a grounded perspective on how organizations can innovate responsibly with emerging technology. Ylan joins Emerj Emerj Client Narrative & Content Strategy Lead Nick Gertsch to discuss how healthcare leaders can approach AI adoption through clear organizational posture, strong governance, and a focus on measurable customer and operational value. Ylan also shares practical takeaways, including balancing build-versus-buy decisions, embedding explainability and auditability into workflows, and prioritizing AI use cases that reduce friction in the patient experience while delivering sustainable ROI. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 10, 202619 min

Operationalizing Customer Service at Scale with Outcome-Driven Agentic AI - with Craig Walker of Dialpad

Customer service leaders face rising pressure to resolve more interactions faster, while maintaining high-quality experiences — and many legacy systems and processes can't keep up. In this episode, Craig Walker, CEO of Dialpad, joins Daniel Faggella, Emerj CEO and Head of Research, to break down how AI can augment human agents to handle routine requests like order status and password resets, freeing teams to focus on complex issues. He shares actionable strategies for enterprise leaders, from cleaning knowledge bases and analyzing ticket patterns to running controlled pilots and scaling AI agents across the organization. Craig also explains how AI can coach agents in real time and surface insights for managers, creating a continuously improving support system that drives measurable ROI. This episode is sponsored by Dialpad. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1 Want to share your AI adoption story with executive peers? Click emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 9, 202635 min

Pricing Changes in Small Commercial Without Governance Debt - with Barbara Stacer of Utica National Insurance Group

The critical bottleneck in small commercial pricing is no longer the actuarial model itself, but the operational friction and administrative stagnation that occurs during the transition from indication to production deployment. In this episode, Barbara Stacer, Vice President and Head of Small Commercial Underwriting and Underwriting Operations at Utica National Insurance Group, unpacks how carriers can eliminate premium leakage and accelerate speed-to-market by implementing standardized operational infrastructure to automate versioning, documentation, and governance. The discussion outlines a practical framework for mapping pricing lifecycles to identify specific deployment delays and transitioning to a governed environment where audit trails are synchronized with rate adjustments. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj's flagship 'AI in Business' podcast! This episode is sponsored by Akur8.

Mar 6, 202616 min

Funding Agentic AI in HR Without Losing Control - with Carey Smith of Blue Cross and Blue Shield

Today's guest is Carey Smith, Former President and CIO of XcelerateHealth and Chief Technology Innovation Officer (CTIO) of Blue Cross and Blue Shield of Minnesota. XcelerateHealth is a health-tech startup and business unit of Blue Cross and Blue Shield of Minnesota, focused on AI-driven digital products to transform healthcare insurance experiences. Carey joins Emerj's Nick Gertsch to discuss how leaders can structure talent and workforce AI so decisions are consistent, reviewable, and aligned with organizational controls. Smith also shares practical steps for tightening decision rights, improving data readiness, and designing workflows where AI accelerates hiring and mobility without increasing risk. This episode is sponsored by Eightfold AI. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner Want to share your AI adoption story with executive peers? Click emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 6, 202614 min

Rethinking Pharma Commercial Targeting with AI - with Philip Poulidis of ODAIA

Commercial life‑sciences teams are facing a widening gap between strong brand strategy and fragmented real‑world execution, driven by misaligned workflows, static targeting, and an inability to act at the speed patients move through their therapeutic journeys. In this episode, Philip Poulidis, CEO and Co-founder of ODAIA, unpacks how AI can close that gap by connecting brand intent to real‑time execution, enabling teams to prioritize the right HCPs, orchestrate engagement, and measure impact through outcomes rather than activity metrics. He highlights the practical shifts required to get there — from cross‑functional adoption and workflow‑embedded insights to attribution modeling, efficiency gains, and focused pilots that prove value quickly. This episode is sponsored by ODAIA. Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner. Want to share your AI adoption story with executive peers? Click emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 4, 202629 min

How AI Is Reshaping Shutdown and Turnaround Operations - with Raghu Ahobilam of NOV

Today's guest is Raghu Ahobilam, Global Director of Inventory and Assets at NOV. Raghu brings global leadership experience across inventory management, asset strategy, and operational transformation in the energy and industrial manufacturing sector. Raghu joins Daniel Faggella Emerj CEO and Head of Research to examine how enterprise data foundations and emerging AI capabilities are reshaping maintenance, asset utilization, and cross-functional decision-making in complex, legacy environments. Raghu also shares practical approaches to building KPI-driven dashboards, prioritizing predictive use cases, improving asset deployment across regions, and strengthening business cases for ROI across supply chain, manufacturing, and operations. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! If you're interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1

Mar 3, 202624 min

Trusted AI Architectures for Risk and Compliance Leaders - with Dean Alms & Eric Hensley of Aravo

Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuous monitoring. In this episode, Dean Alms, Chief Product Officer, and Eric Hensley, Chief Technology Officer at Aravo, break down how AI-native orchestration transforms fragmented risk data into a holistic, board-level resilience strategy. They examine practical shifts toward exception-based monitoring, the automation of rote tasks like document ingestion, and the necessity of governing "responsible AI" practices within the vendor ecosystem. This episode is sponsored by Aravo. Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner. Want to share your AI adoption story with executive peers? Click emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Mar 2, 202619 min

AI for Better Customer Connections in CX - with Joe Atamian of Comcast

Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to an AI-first operating model — where AI acts as the connective infrastructure that maintains history and intent across IVR, chat, and live agents. This briefing explores how the Fortune 500 can move human teams away from system navigation and toward high-value judgment, empathy, and resolution. This episode is sponsored by Atlan. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/media_kit

Feb 27, 202623 min

Turning Real World Data into Safer Outcomes for Fleets and Physical Operations - with Hemant Banavar of Motive

Today's guest is Hemant Banavar, Chief Product Officer at Motive. Hemant leads product strategy for AI-driven systems that bring real-time visibility and decision support to safety-critical physical operations. Hemant joins Emerj Editorial Director Matthew DeMello to unpack what changes when AI moves from after-the-fact reporting to edge-based, real-time detection and feedback — where accuracy and low latency determine whether insights actually prevent incidents. Hemant also shares practical takeaways on replacing lagging indicators with frontline feedback loops, combining video and operational telemetry to surface actionable risk signals, and building an ROI case through fewer incidents, lower insurance and fuel costs, and more consistent operational performance. This episode is sponsored by Motive. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show. Episode Notes: 12:33 - 12:50: Since January 1, 2023, Motive estimate that the Motive AI Dashcam is estimated to have helped prevent over 170,000 accidents and saved 1,500 lives 12:46: Based on an internal study of customers with 150 or more active monthly vehicles and at least 90% AI Dashcam adoption for at least 12 months. Some of the AI Dashcam Plus features like hands-free communication aren't available until later in 2026. For more, visit: https://gomotive.com/blog/introducing-ai-dashcam-plus/

Feb 25, 202618 min

Overcoming Skepticism and Driving AI Adoption - with Umesh Rustogi of Microsoft

Today's guest is Umesh Rustogi, General Manager of Dragon for Nursing at Microsoft Health & Life Sciences. An expert in applying AI to clinical workflows, Umesh joins Emerj Editorial Director Matthew DeMello to explain how healthcare organizations are moving AI from pilot programs to real-world adoption. Umesh also shares practical strategies for reducing nurse documentation burden, improving accuracy and compliance, and turning AI deployments into measurable operational and patient-care impact. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! Learn how brands work with Emerj and other Emerj Media options at https://go.emerj.com/media_kit.

Feb 24, 202627 min

Improving Warehouse Efficiency with Unified Data and AI-Driven Visibility - with Dan Keto of Easy Metrics

Today's guest is Dan Keto, President and Co-founder at Easy Metrics, where he focuses on helping warehouse and distribution teams turn fragmented transactional data into a unified "single pane of glass" that supports faster diagnosis of variance and more defensible decision-making. Dan joins Emerj's Matthew DeMello to explore what a solid data foundation looks like in warehouse networks — and why it matters before teams attempt to layer AI on top. He also shares practical takeaways on how enterprises can align stakeholders around a common data language, avoid costly "AI-first" missteps, and use repeatable investigations and alerts to surface real cost drivers. This episode is sponsored by Easy Metrics. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 19, 202618 min

Enterprise AI Adoption at a Moment of Maximum Skepticism - with Nishtha Jain

Today's guest is Nishtha Jain, AI Innovation Leader. Nishtha leads enterprise data and AI strategy in the biopharma sector, focusing on aligning advanced analytics and AI systems with real-world clinical, regulatory, and operational workflows. Nishtha joins Emerj Client Narrative & Content Strategy Lead Nick Gertsch to examine why most enterprise AI pilots fail to scale, how unrealistic expectations and poorly defined use cases undermine ROI, and what it takes to design human-centered AI systems that fit how teams actually work in regulated environments. Nishtha also breaks down practical frameworks for measuring value beyond headcount reduction, including return on employee experience and long-term capability building, along with concrete approaches to faster experimentation, customer-driven use-case prioritization, and building flexible operating models that adapt as technology and market conditions evolve. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 17, 202630 min

In a Sea of Complexity, Does a "Successor" Exist? - with Stephen Wolfram of Wolfram Research

Today's guest is Stephen Wolfram, Founder and CEO of Wolfram Research. Wolfram is a pioneering computer scientist and physicist, best known for creating Mathematica and Wolfram|Alpha, and for decades of work on complexity, computation, and the foundations of how systems evolve. Stephen joins Emerj CEO and Head of Research Daniel Faggella to explore how simple computational rules can give rise to complex, unpredictable systems, and what that means for the future of intelligence beyond biological life. The conversation examines concepts like computational irreducibility, adaptive evolution, and "bulk orchestration" at the molecular and digital level, framing how AI systems, biological organisms, and even physical processes can be understood as part of a broader computational universe. Stephen also shares practical perspectives on how these ideas translate into real-world AI development, including why coarse, outcome-driven objectives often outperform overly rigid design in machine learning, how enterprises can think about building systems that evolve rather than simply execute, and what leaders should understand about the limits of predictability, governance, and control as AI becomes more deeply embedded in business workflows. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 14, 20262h 4m

From Demos to Defensible in Financial Services Copyright & Compliance for Enterprise AI - Naveen Kumar of TD Bank

Today's guest is Naveen Kumar, Head of AI Governance at TD Bank. With extensive experience in AI risk management and governance, he provides actionable strategies for secure AI scaling in regulated environments. Naveen joins Emerj Editorial Director Matthew DeMello to discuss foundational challenges blocking AI adoption in banking, including data leakage, prompt injection, shadow AI, and hallucinations. Naveen also shares practical takeaways, such as role-based AI guardrails for data access, safe sandboxes for experimentation, hybrid deployments to protect sensitive data, and treating AI agents as de-risked employees with human oversight for compliance and ROI. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast!

Feb 10, 202619 min

Managing Third-Party Risk When You Have 10,000 Suppliers - with Dean Alms of Aravo

Today's guest is Dean Alms, Chief Product Officer at Aravo. Aravo is an enterprise software company focused on third-party risk management and compliance platforms that help organizations manage vendor, supplier, and partner ecosystems across regulatory, operational, and reputational risk domains. Dean joins Emerj Editorial Director Matthew DeMello to examine how third-party risk has evolved into a data and AI-driven, board-level visibility and resilience challenge, and how automation is reshaping the way enterprises identify, remediate, and monitor risk at scale. Dean also shares practical workflow changes, including using AI to automate document ingestion and survey validation, generate corrective actions, and enable natural language access to risk data. The discussion highlights how these approaches reduce operational cost, improve data integrity, support continuous monitoring models, and help enterprise leaders protect revenue, reputation, and regulatory posture across complex supplier networks. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! This episode is sponsored by Aravo. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Feb 6, 202622 min

The Internet of Agents and What It Means for Enterprise Leaders - with Vijoy Pandey of Outshift by Cisco

Today's guest is Vijoy Pandey, Special Vice President and General Manager for Outshift by Cisco. Vijoy leads Cisco's internal incubation and strategy efforts focused on emerging technologies, platform development, and reducing technology and market risk as new capabilities move toward enterprise adoption. Vijoy joins Emerj Editorial Director Matthew DeMello to discuss how enterprises are shifting from deterministic systems to probabilistic, agent-driven architectures, and what that means for interoperability, governance, and deploying AI safely at scale. Vijoy also shares practical takeaways on building multi-agent workflows, implementing task- and transaction-based access control, and using simulation and validation layers to reduce operational risk and improve ROI in regulated and mission-critical environments. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! This episode is sponsored by Outshift by Cisco. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Feb 5, 202631 min