The AI in Business Podcast
1,159 episodes — Page 1 of 24
Building Compute Foundations for the Physical Economy - with Drew Henry of ARM
AI Copyright Risk in Financial Services and the Limits of Legacy Licensing - with Roanie Levy of CCC
How Financial Services Leaders Operationalize Safe AI - with Dr. Oscar A. Rodriguez of Citi
Closing the Decision Gap in Volatile Supply Chains - with & Prasad Mahajan of Optilogic and Dr. Gopalendu Pal of Target
Why AI in Document-Heavy Workflows Fails Without the Right Foundation - with Sumedh Chaudhary of IBM
AI-Empowered Customer Service, From Hype to Scalable Operations - with Shri Nandan of Comcast
Unified Predictive Decision Making for Retail Growth - with Felix Hoffman of 7Learnings
How Commerce Leaders Avoid Renewal Traps and Vendor Drag - with David Cost of Rainbow Apparel
Moving from Delayed Data to Event-Level Visibility - with Alex Curran of Aptitude Software
Scaling Agentic AI in CX Without Losing the Customer - with Shri Nandan of Comcast
How Vertical AI Achieves Defensible Accuracy - with Steve Hasker of Thomson Reuters
Fixing the Decision Speed Gap in Modern Supply Chains - with Joris Wijpkema of Optilogic
How Enterprise Leaders Should Measure the ROI of AI - with Darko Todorovic of HTEC
Modernizing Targeting to Close the Field Execution Gap - with Damion Nero of Daiichi Sankyo
How Unified Context Turns AI Into Real Enterprise Performance - with Ravi Marwaha of Arango
AI Models as a Commodity and Why Data Foundations Decide Who Wins - with Guillermo B. Vazquez of SAP
From Overwhelm to Working AI in Pharma and Life Sciences - with Art Shectman of Elephant Ventures
How AI Is Reshaping the Way Enterprises Build Software - With Tim Sears of HTEC
How Industrial Service Leaders Are Closing the Knowledge Gap Before It's Too Late with Mike Hughes of Peak International Group
Human-Centered AI Development Strategies for CPG Leaders - with Shaje Ganny of Procter & Gamble
The Pricing Shift Reshaping Enterprise AI Spend - with Adam Mansfield of UpperEdge
Why the Way AI Feels Is as Important as How It Works - with Carsten Wierwille of HTEC
How Vision AI Scales Across a Manufacturing Network - with Jeff Witt
AI Improving Dose Decisions and Patient Outcomes in Oncology- with Shefali Kakar of Novartis
Breaking Free from AI Overwhelm in Banking and Financial Services - with Art Shectman of Elephant Ventures
Fixing the Pilot‑to‑Production Gap in Enterprise AI - with Ronny Fehling of HTEC
Why Deepfake Fraud Beats Your Workflows, Not Your Technology - with Jon-Rav Shende of Thales Group
Scaling Scientific R&D with AI Supercomputing Infrastructure — with Thomas Fuchs of Eli Lilly
The Hidden Risk in Every Enterprise AI Vendor Contract - with John Belden of UpperEdge
The Architecture Shift Behind Reliable Enterprise AI - with Ravi Marwaha of Arango
Why Manufacturing's Most Valuable Data Isn't in Any System — with Anand Gnanamoorthy of Ingersoll Rand
Why Predictive AI in Service Only Works on the Right Foundation - with Niken Patel of Neuron7.ai
Building Predictive Safety Systems in Energy Operations - with Patricio Rivera of Oxy
Fixing the Pilot‑to‑Production Gap in Enterprise AI - with Lawrence Whittle of HTEC Group
From Experimentation to Clinical-grade AI in Healthcare - with Alex Tyrrell of Wolters Kluwer
Capturing Tribal Knowledge to Solve the Manufacturing Skills Gap - with Sebastian Dykas of Smith+Nephew
How Digital Transformation Shortens the Path to Clinical Trials - with Dr. Gopalendu Pal of Target
Operationalizing Real-Time Voice Intelligence for FinServ and CX - with Ken Morino of Modulate
Building Trustworthy AI for Enterprise Workflows - with Amar Akshat of PaySafe
Scaling Regulated Data Workflows Without Lock‑In - with Juan Orlandini of Insight
Breaking Bottlenecks in Life Sciences R&D with AI Innovation - with Aziz Nazha of Incyte Pharmaceuticals
Scaling Customer Experience with Operationalized Agentic AI - with Shezan Kazi of Dialpad
Turning Computer Vision Into Real‑World Value at Enterprise Scale – with Joseph Nelson of Roboflow
Making Workforce Training Affordable with Tiered Storage - with Aaron Demory of Fearlus
Connecting Forecasting and Warehouse Decisions at Scale - with Jerod Hamilton of Tyson Foods
Decentralized Trials That Scale Globally Without Compliance Risks - with Emma Vitalini of Amgen
Solving the Expertise Gap with AI in Manufacturing - with Antoine Bisson of Poka
How Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider
Tax processes remain constrained by document-based workflows that limit data accessibility, speed, and cross-system integration. In this episode, Neal Schneider, Co-Founder and CTO at K1x, and Ken Powell, Chief Revenue Officer at K1x, unpack how shifting to standardized, connected tax data enables more efficient processing, interoperability, and improved use of information across stakeholders. The discussion focuses on reducing manual data handling, progressing through stages of data maturity, and using centralized data to support faster processing and more informed client work. This episode is sponsored by K1x. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner
Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE
The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and workforce attrition. In this episode, Philipp Heltewig, Chief AI Officer at NiCE, unpacks how enterprises can transition to a proactive, AI-first customer experience by rethinking core service processes for the age of automation. The discussion outlines the shift from measuring simple deflection to prioritizing resolution quality, alongside the technical requirements for structuring APIs and knowledge bases to support high-performance AI agents. This episode is sponsored by NiCE. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner
Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie
Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack of clear governance for grading automated workflows. In this episode, Christo Siebrits, Senior Associate and General Counsel at AbbVie, outlines how a validated internal large language model environment combined with a forced-ranking strategy for use cases can mitigate risk while focusing technical resources on high-value initiatives. The discussion focuses on practical frameworks for cross-functional training, aligning with the EU AI Act, and integrating legal oversight into early-stage technical development to ensure scalable and compliant innovation. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert.for more information and to be a potential future guest on the 'AI in Business' podcast!